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Group 1 Nissan Southwest Houston

Stafford, TX

4.7
1,579 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,579 reviews

July 30, 2026

Bought my Nissan Murano back in 2017 and have only brought it to the dealer (Sterling McCall and now Group 1) for any and all maintenance. Over 100k miles and have yet to need any major repairs. The More

by wxwong1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Douglas
Aug 01, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 30, 2026

Nan helped me get my car very quickly! I'm very HAPPY! I would certainly recommend! I've been a customer for over 4 years. I'll keep coming back! More

by Maria Schnebly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Nans , Zachary Swimmer
Aug 01, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 29, 2026

Service went well and met my need for my vehicle. I will definitely return and work with my service provider Guy More

by cloetiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
Jul 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2026

This dealership is clean and neat with an excellent staff, especially my service rep Guy Junior. who was a delight to work with. He is courteous, friendly, professional, knowledgable and very thorough. More

by DonnaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Junior
Jul 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2026

Friendly people good customer service hardly recommended to friends and family fat Service normal waiting time More

by elsaovilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei , Zachary Swimmer
Jul 29, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Elsaovilla, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2026

Lorelei was extra nice and explained everything to me. Thank you for taking good care of my car and me. More

by Tessmarr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Garza
Jul 26, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lorelei here at Group 1 Nissan Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2026

The staff is professional kind and diligent! I was able to get in and out quickly and the work the service team did was well done! More

by Brownalyssa719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jul 25, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2026

I have never had to wait long at Group 1 Nissan (SW Freeway) I make an appointment, come in, and Nakita Lee has me in and out in a timely manner. Even when I don't have an appointment, she still fits More

by deborahsimmons1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Jul 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found Nakita to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Sterling McCall Nissan is my favorite dealer. Nikita Lee is my service advisor, she is very well informed, very courageous and efficient made the process very smooth, I’m very happy. More

by mariafelixtorres59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee , Zachary Swimmer
Jul 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Great service and the staff are the friendliest people you ever want to meet? They have always taken care of my needs. More

by mrleatherwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakita Lee
Jul 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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