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Group 1 Nissan Southwest Houston

Stafford, TX

4.6
1,302 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,302 reviews

September 08, 2025

I couldn’t be happier! Very professional and excellent contact with customer to keep me informed on progress. Angel Silberman was outstanding as my service advisor! More

by rdkthryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Sulbaran was my service writer and was excellent. , Zachary Swimmer
Sep 11, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thanks for your praise and kind comments about Angel. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2025

Great helpful Evan took time to explain the situation of the truck and drive the truck home for me because I had too drive the truck home More

by gtucker663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Sep 14, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are so happy to read such a great review about Sterling McCall Nissan! If you have any further questions, please don't hesitate to reach out!

September 06, 2025

It took five visit to fix a defect on my 2025 Kicks SR. After all of the inconvenience , and contacting the Nissan headquarters was my complaint taken seriously. Really, when you purchase a car you should More

by Ms. Under appreciated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas O.;Kamil K.
Sep 09, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, Thank you for your feedback. We completely understand how frustrating delays can be, especially when it comes to parts and supplies. While we did encounter some unexpected delays in receiving the parts, we are glad to have been able to finish the repair and meet the agreed-upon time frame on the day you were able to bring it in. We always strive to provide the best service possible, and we truly value your business. We appreciate your understanding and patience during this process. If there's anything else we can do for you, please don’t hesitate to reach out. Your satisfaction is our priority! Best regards,   Kamil Masood Service Director 281-243-1981 kmasood@group1auto.com

September 03, 2025

I found Kingsley to be a kind, courteous and very knowledgeable salesman. He went beyond the necessary bounds of his responsibilities. More

by ikhtaylor47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kingsley E
Sep 07, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2025

The inspect and the work was done in timely manner and the rent me a car More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
Sep 04, 2025 -

Group 1 Nissan Southwest Houston responded

Hi John, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2025

This was a first time car buying experience for me, and luckily it could not have gone smoother. The customer service was excellent. Chris Bennett helped me out. He was ready at the scene to answer all my More

by salncampise
Recommend Dealer
Yes
Employees Worked With
Chris Bennett
Sep 04, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2025

Great service as usual! Nice clean facility everyone is really nice and helpful. Definitely recommend More

by sheniecenw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim K.
Sep 02, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

August 30, 2025

Staff extremely friendly and courteous. Very helpful and kept in contact with me at all times. More

by Ggordon20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magan
Sep 02, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. Thank you, and have a fantastic day!

August 30, 2025

Good customer service, explain in detail service and on time completed. Reliable repair service and good quality More

by ablancas9699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Sep 02, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're glad you had such a wonderful experience with us! We hope to see you soon!

August 29, 2025

Today was my first time at Sterling McCall Nissan. I was very impressed with the service and the helpful people and how quick they work. I’ll be returning. More

by barbaramunguia295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember , Zachary Swimmer
Sep 02, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

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