Group 1 Subaru Rivertown
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 406 reviews
Great service. Everyone is friendly. Makes going to dealership pleasant! I would recommend Group 1 Subaru to anyone looking for a new car. Everyone is friendly. Makes going to dealership pleasant! I would recommend Group 1 Subaru to anyone looking for a new car. More
Christy Love and Brandi helped me choose a 2026 Hybrid and it was the BEST car buying experience I have had as a 55 year old woman. There was no pressure, just genuine help from Christy to help me choose and it was the BEST car buying experience I have had as a 55 year old woman. There was no pressure, just genuine help from Christy to help me choose the right vehicle for me. I even slept on it and came back the following day to make the choice and she said - “let’s go test drive them again “. We talked through the pros and cons of every vehicle and I felt listened to. I plan to keep this car for a long time but will always go back to her if I ever need another. 10/10 ⭐️⭐️⭐️⭐️⭐️ More
Service had no follow. I was there for 4 hours with no updates. Texted the tech and she did not reply. I tried calling her and got Aaron. I told him what was going on and I was there for 4 hours with no updates. Texted the tech and she did not reply. I tried calling her and got Aaron. I told him what was going on and told him I wouldn't buy another Subaru if this was the kind of service I could expect. He really went above and beyond to check on what was happening. I received text wanting my approval for over $1500 without the ability to ask questions. The tech should have brought me the estimate so I could have understood the charges. I blindly approved the items I wanted fixed and denied one. Aaron kept me informed extremely well after he got involved. More
Very pleasant and comfortable waiting area ! Everyone is very professional and keep you informed of your car’s status . You do have wait but so does everyone ! Everyone is very professional and keep you informed of your car’s status . You do have wait but so does everyone ! More
Took my Forester by because check engine light was on. The service person knew the problem which was loose gas tank lid. I had already tightened the lid but he said the had to reset the trouble shoot li The service person knew the problem which was loose gas tank lid. I had already tightened the lid but he said the had to reset the trouble shoot light. They noticed my wind shied wipers need to be replaced, had that while my car was there. More
