Group 1 Subaru Rivertown

Service had no follow. I was there for 4 hours with no updates. Texted the tech and she did not reply. I tried calling her and got Aaron. I told him what was going on and I was there for 4 hours with no updates. Texted the tech and she did not reply. I tried calling her and got Aaron. I told him what was going on and told him I wouldn't buy another Subaru if this was the kind of service I could expect. He really went above and beyond to check on what was happening. I received text wanting my approval for over $1500 without the ability to ask questions. The tech should have brought me the estimate so I could have understood the charges. I blindly approved the items I wanted fixed and denied one. Aaron kept me informed extremely well after he got involved. More

Very pleasant and comfortable waiting area ! Everyone is very professional and keep you informed of your car’s status . You do have wait but so does everyone ! Everyone is very professional and keep you informed of your car’s status . You do have wait but so does everyone ! More

Took my Forester by because check engine light was on. The service person knew the problem which was loose gas tank lid. I had already tightened the lid but he said the had to reset the trouble shoot li The service person knew the problem which was loose gas tank lid. I had already tightened the lid but he said the had to reset the trouble shoot light. They noticed my wind shied wipers need to be replaced, had that while my car was there. More

We had a great experience with our most recent service appointment. I love the fact that they sent us a video of our inspection and broke it all down for us. We had a lot of work done on our car and they appointment. I love the fact that they sent us a video of our inspection and broke it all down for us. We had a lot of work done on our car and they were great with communication and getting everything done in a timely manner. We’ll definitely keep coming back to have our car serviced here. More

Have been going here for over 14 years and am happy with everything except how hard it is to talk to one of the service personnel at the dealership - get rid of the automated system / call center setup. everything except how hard it is to talk to one of the service personnel at the dealership - get rid of the automated system / call center setup. More

Everyone was very polite and professional from the time I arrived and until I left. The service of my car was completed in the time quoted. arrived and until I left. The service of my car was completed in the time quoted. More

Everyone at this dealership was wonderful and easy to deal with. The process went smoothly deal with. The process went smoothly More

The service department was exceptional. Aiden was a very supportive service advisor. The work I had done was completed in a timely manner.. Aiden was a very supportive service advisor. The work I had done was completed in a timely manner.. More

Service department was very prompt, professional and kept me informed. Thank you for the great service! me informed. Thank you for the great service! More

Great team, and will help you get what you really want. Treats you like family and remains patient with you. Treats you like family and remains patient with you. More