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Group 1 Subaru Rivertown

Columbus, GA

4.7
389 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 389 reviews

March 28, 2026

Great service with great personnel. All work done quickly, efficiently & professionally. Appreciate the opportunity to make the appointment with the app. This is my third vehicle purcha More

by christinwek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden & Jamie (sp?)
Mar 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2026

Nice and courteous. Willing to listen answer all my questions . He was very knowledgeable about everything I ask.. More

by amurray706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Mar 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2026

Jamie was very helpful and kind. I give him an A+ in customer service. Every employee was kind and offered to help me. The work was diagnosed and completed in a timely manner. More

by cathy.alford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 28, 2026 -

Group 1 Subaru Rivertown responded

Hello, we're happy you found Jamie to be so supportive during your experience here at Group 1 Subaru Rivertown. If you have any further questions, please give us a call. We're always happy to help!

March 21, 2026

I was there for the first warranty service. He answered all my questions. Helped me in how to do things with car. I didn’t even know how to set the trip button! The button says trip. Very helpf More

by Paula.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name. He did tell me and also said to come back or call if have concerns.
Mar 24, 2026 -

Group 1 Subaru Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

My service appointment was at 12:30 today and was done promptly. Aden Farthing was the Service Advisor and was very professional and helpful. More

by 62tkeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden Farthing
Mar 20, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Christy Smith was great to work with, she made the process very quick and efficient. We truly are so happy with the whole process and love the car. More

by MLINETTE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Smith
Mar 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found Christy to be so supportive during your experience here at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

They set an appointment and stick to that time no waiting. Very friendly and customer oriented. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Maehr
Mar 14, 2026 -

Group 1 Subaru Rivertown responded

Hi Rob, we really appreciate your positive review! We hope you have a great day!

March 10, 2026

Best group of folks to buy a car from…. all the way from the test drive to the sales team to the service department to the finance folks and everyone in between! More

by Laura Lee Rockstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Brittany, David
Mar 13, 2026 -

Group 1 Subaru Rivertown responded

Hi Laura, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2026

Service department was extremely helpful. I had a minor problem to which they gave exceptional attention. More

by rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Jamie
Mar 10, 2026 -

Group 1 Subaru Rivertown responded

Hello Rebecca, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2026

Very nice people, fast service. Happy to go there and will go again, even if it is 35 miles away. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Mar 09, 2026 -

Group 1 Subaru Rivertown responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

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