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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
4.7
369 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 369 reviews

July 22, 2024

Always great to work with the service team! Will continue to have my Subaru serviced here! More

by Gabebowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Jul 26, 2024 -

Group 1 Subaru Rivertown responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2024

They were all so wonderful to work with. We felt like helping find us a car that fit our budget was their priority and we never felt rushed into making a decision. They let us take our time More

by alisayoung96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 20, 2024 -

Group 1 Subaru Rivertown responded

Hi, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

July 18, 2024

I’ve used them since I bought my first Subaru and it has been easy. The team is always delightful and they’re always welcoming. More

by Robert J. McGruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Team
Report | Print
Jul 19, 2024 -

Group 1 Subaru Rivertown responded

Hi Robert, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Helpful service department, clean waiting area and bathrooms, car was finished when promised, seemed like a friendly atmosphere throughout the business. More

by kaycampbell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wished I could remember! She was excellent!
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Jul 18, 2024 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

Great staff! I would recommend them to anyone quick and easy. Even worked on a Toyota! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny cook
Report | Print
Jul 17, 2024 -

Group 1 Subaru Rivertown responded

Hello Alex, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 14, 2024

I received excellent care in a timely manner when I took my car in for a checkup to Rivertown Subaru. More

by awin8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retired
Report | Print
Jul 15, 2024 -

Group 1 Subaru Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 11, 2024

I was supposed to get a car wash with my oil change and tire rotation, which I didn’t get. More

by Not Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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Jul 12, 2024 -

Group 1 Subaru Rivertown responded

Not Satisfied Customer, I appreciate you notifying me about your recent service and I’m sorry to hear you didn't receive your car wash. I would like to make this right and regain your trust as a valued customer. Could you please get in touch with me? Thank you, and I will look forward to hearing from you. Kenny Cook Service Manager kcook@RivertownAutomall.com

July 09, 2024

Was pleased with the overall service for my Subaru Wilderness. The service department was kind & courteous. More

by 62tkeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 10, 2024 -

Group 1 Subaru Rivertown responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2024

Easy scheduling, good waiting area accommodations, and quick service. That is quite enough words ok. More

by Janetc_ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Recall
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Jul 10, 2024 -

Group 1 Subaru Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2024

Easy to deal with. Knowledgeable about their products. Met the Service manager because after the sale, they are the one that counts. Service was a pleasure to talk to a More

by Swede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby, Adam, Kenny, Obi
Report | Print
Jun 18, 2024 -

Group 1 Subaru Rivertown responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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