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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
4.7
326 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 326 reviews

July 27, 2023

Great service, thorough evaluations. Easy way to schedule appointments. Reasonable wait time to completion. Staff courtious, offered suggestion for filter replacement and explained wor More

by kippy97ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Gladney
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Jul 30, 2023 -

Group 1 Subaru Rivertown responded

We are glad we could help!

July 25, 2023

Ronnie was great! He let me know what kind of services I needed and upfront about the costs. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
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Jul 28, 2023 -

Group 1 Subaru Rivertown responded

Sam, we are glad we could help!

July 08, 2023

Great people ! !! The lady who took care of us was super nice, sweet, funny, efficient. More

by hende50188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
45308. Amber Jones
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Jul 25, 2023 -

Group 1 Subaru Rivertown responded

Thank you for being our customer, we appreciate your kind words!

July 01, 2023

Great place and service. The customer service is great. The amenities and the services provided are excellent. More

by cjlopez316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber jones
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Jul 04, 2023 -

Group 1 Subaru Rivertown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Awesome service. Awesome service rep. Awesome team. Thank you for efficient and friendly service with a relaxing lounge to wait. More

by jam010288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber. Gentleman’s name started with a D.
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Jul 04, 2023 -

Group 1 Subaru Rivertown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2023

I would recommend the service department. In the recent past I haven’t found the sales department to be very helpful and bought my current Outback in Chattanooga. More

by Syhunter63
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amber
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Jun 26, 2023 -

Group 1 Subaru Rivertown responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 706-593-0806. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Charlie Flakes General Manager

June 24, 2023

Ronnie at the service department was very helpful and would visit again for future serices! More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
Jun 27, 2023 -

Group 1 Subaru Rivertown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

Honesty, friendly service, and professionalism go a long way and Amber at Rivertown Subaru delivers all three in spades!! So grateful for her! More

by LaurCar67
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Jun 27, 2023 -

Group 1 Subaru Rivertown responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 23, 2023

Scheduled service went extremely well. Waiting area and restrooms were extremely clean. Best dealership in Columbus, Georgia. More

by helmer.pn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 23, 2023 -

helmer.pn responded

Waiting area and restrooms were extremely clean. Best dealership in Columbus, Georgia.

Jun 26, 2023 -

Group 1 Subaru Rivertown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 17, 2023

This dealership helped me in time of an emergency. So understanding of my situation! I live in Carnegie, OK and was visiting in Columbus, GA. For a military graduation! They worked me in and fixed More

by Mama Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Jun 17, 2023 -

Mama Lowe responded

Couldn't have been more satisfied with the service you provided me in my time of need when is was so far from home on June 2, 2023! Your were so efficient and professional! Thank You Sonja Lowe

Jun 19, 2023 -

Group 1 Subaru Rivertown responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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