Group 1 Toyota Albuquerque

Business like, no nonsense, helpful dealership. Sales were carried on in a friendly, professional, way. Sales were carried on in a friendly, professional, way. More

Everyone is met was kind and helpful. The dealership was clean. The waiting area was nicely stocked with snacks and seating was good The dealership was clean. The waiting area was nicely stocked with snacks and seating was good More

Love the look, inventory, attitude and service at this joint! Zappia was my sales guy and he was amazing! joint! Zappia was my sales guy and he was amazing! More

Dealership is seriously one of the best deals out there great value, solid quality, and prices that make every dollar count. great value, solid quality, and prices that make every dollar count. More

Very good Very knowledgeable everyone was so helpful. Dealership was very clean and modern. I will recommend them to family and friends Dealership was very clean and modern. I will recommend them to family and friends More

Shopping for a car for our daughter we found just what we wanted at Group 1. Buying from out of state was a new experience and a little scary. Fortunately for us we were contacted by Richard Jiron, absolutel wanted at Group 1. Buying from out of state was a new experience and a little scary. Fortunately for us we were contacted by Richard Jiron, absolutely the best sales associate we have ever dealt with. He provided all of the information we needed to be confident in making the purchase. No pressure, just all of the details. He was so helpful it was like buying the car from a trusted friend. He kept in contact as we made our way to Albuquerque and gave us directions to avoid the traffic. When we arrived he had everything ready to go, even a fresh oil change and a full tank of gas! The experience could not have been better. We highly recommend Group 1 Toyota - ask for Richard. More

Disappointing. Sales and management pretty unresponsive to my inquiries and requests after sale. Required frequent calls before receiving responses - if a response Sales and management pretty unresponsive to my inquiries and requests after sale. Required frequent calls before receiving responses - if a response was received at all. Status of actual "pre-owed" status of the vehicle not disclosed until after the sale. More

Bought a Certified Pre-Owned 2023 RAV4 here in July 2026, along with their prepaid maintenance plan. My mistake, and I'll own it: it was pouring rain the day we picked it up and I never looked under the hood along with their prepaid maintenance plan. My mistake, and I'll own it: it was pouring rain the day we picked it up and I never looked under the hood. I trusted the "Certified" part. Don't make my mistake. Three months later, on a road trip, the service-due warning came on. For the record, my wife hadn't driven anywhere near a service interval in those three months — a car that was actually serviced in July doesn't ask for service in October. We brought it in, the way our maintenance plan tells us to. Two hours later they walked my wife back and showed her the engine cover, chewed apart by rodents (photo attached), and explained that it was our fault because we live in a "rural area." Then they sold her the "fix." What roughly $1,000 bought was an ultrasonic noisemaker — I was asleep for that part, which is how we came to own it. The chewed cover wasn't replaced. Nobody inspected the wiring harness, which is the only part of rodent damage that can actually strand a car or start a fire. They didn't repair the damage. They monetized it. Here's the other problem with their story: the RAV4 is my wife's daily driver. It shares a garage with a 30-year-old Corvette with 18,000 miles on it that almost never moves — second photo, that's its engine bay, untouched. If an army of rats had moved into my garage, they would have eaten the car that sits still, not the one that leaves every morning. So Group 1 can pick one: (1) the CPO inspection and service they sold us on were never actually done, or (2) they were done, someone saw this, and they sold the car to us anyway. There is no third option, and both of them are theirs. I'm posting this everywhere I can in the hope of saving the next buyer the lesson I bought for $1,000. I won't be darkening their door again, and I'd strongly suggest you don't start. More

Never seen a salesman that ever put a 100% into his job like salesman Mr Gill he's a great asset to your dealership keep it up the great work Mr Gill will give you the best deal in town and his fellow work like salesman Mr Gill he's a great asset to your dealership keep it up the great work Mr Gill will give you the best deal in town and his fellow workers are the best you'll ever find in the Albuquerque NM area they will put out the bred carpet and give you the xxxx off their back that's great the greatest service I've ever seen thank you for your Great service and satisfaction I'll recommend you to to everyone so they can Experience what we did at Group #1toyota Kee bup the great work you know how to treat customers #1 group 1 that name fits you very well and you'll sell lots of vehicles treating customers #1likeyou do I'll have you as my #1dealalership in the future and Mr Gill deserves to be the Employee of the Year but salesman I've Ever seen thanks for your Great service and I recommend you to to the World keep up the great Job thank you for the Excellent Experience selling me the vehicle and for the great staff nice Work keep doing the best and you'll be the best dealership in New Mexico jake Gill is the Best and so is Jr in finance God Bless you Lll I'll be buying all my vehicles there from now on thank you Again More