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Brittany Hemovich-Strata
Brittany Hemovich-Strata at Group 1 Toyota Albuquerque

Brittany Hemovich-Strata

Sales Associate

Group 1 Toyota Albuquerque

10401 Copper Ave. NE
Albuquerque, NM 87123

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7 Reviews
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7 Reviews

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7 Reviews of Brittany Hemovich-Strata

September 27, 2025

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Employee Rating

Top notch! My last dealership experience involved them calling me and pressuring me give them good marks, even bribing me with free gas. Much classier at Sandia More

by Rockinbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez, Richard Jiron, Rodney Gutierrez, Michael Andazola, Richard Medrano, Karley Luddeke, Nanette Briggs, Tony Ngo

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Sep 29, 2025

Group 1 Toyota Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2025

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Employee Rating

The dealer Mr Gabe is very accommodating and has a extend his excellent service to us More

by shoneylinperolinotacan87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez, Richard Jiron, Rodney Gutierrez, Dave McDowell, Michael Andazola, Richard Medrano, Karley Luddeke, Nanette Briggs, Tony Ngo , Gabriel Salazar

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Sep 29, 2025

Group 1 Toyota Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2025

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Employee Rating

Do not use Sandia Toyota for Kelly Bluebook instant offer. We were lowballed an offer. We were told the vehicle is worth 11200. The Kelly Bluebook instant offer was 11454. We were told Sandia would onl More

by dissatisfiedcustomer
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Brendan Puccio

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Aug 19, 2025

Group 1 Toyota Albuquerque responded

We do appreciate your feedback on this. Kelly Blue Book instant offers do not take into account the current live condition of the vehicle. The offer is based on good to excellent condition which means very little work is needed on the vehicle, so if the vehicle needs tires, brakes, glass or has dings, dents or scratches it does not calculate that into the offer if it happens to more detailed re-conditioning. Sometimes a customer will come in on an offer and the vehicle they are selling does not need any re-conditioning. In most cases, we have given more than the original offer. I would like for you to bring your vehicle in so we can look at it together, to make sense to you on what goes into our evaluation. The review does not give us your name, so please contact me as we are definitely willing to work with you on this. We are not to far apart on your vehicle. Lets take a second look to see if we can get closer to the original offer. Mark Holmes, General Manger Sandia Toyota | mholmes@Group1Auto.com

September 03, 2024

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Employee Rating

Excellent service from Michael Zappia and Michael an and Annalise the trch. I recommend Sandia More

by Juliajiron3163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rudy Gomez, Richard Jiron, Rodney Gutierrez, Michael Andazola, Nanette Briggs , George Cillessen, Junior Cruz, Manny Delgado, Ron Hill

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Sep 03, 2024

Juliajiron3163 responded

I went to two dealers before Sandia Toyota. I should have gone to Sandia Toyota first! Michael Zappia and Michael A. ($$) were courteous and listened to my questions and gave me honest answers. I am sending my family and friends to Sandia Toyota. Annalis the Tech programmed my phone to my new Corolla. Thank you all!

January 16, 2022

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Employee Rating

There is a construction sale going on today and I walked over there. There is about 20 eager sales men standing around and not 1 asked to help me. More

by dln812020
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rudy Gomez, Richard Jiron, Rodney Gutierrez, Michael Andazola, Nanette Briggs , George Cillessen, Junior Cruz, Manny Delgado, Ron Hill

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Jan 20, 2022

Group 1 Toyota Albuquerque responded

Thank you for your patience. It’s unfortunate to hear that your experience at our dealership was lacking the attention and communication you deserve. We want all of our customers to feel like they are a priority, so you can imagine how that’s difficult when things get busier. I’d appreciate the chance to better understand when you visited our dealership and how we can improve the customer service we provide. Please give me a call and we can get to the bottom of this together. - Tammy Burns, Customer Retention Manager, (833) 798-6885

May 26, 2021

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Employee Rating

We have now bought 3 vehicles from this dealership and gave had a great, hassle free experience everything. Great service and a thorough tutorial on the car's features. More

by Robert Heffner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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May 26, 2021

Group 1 Toyota Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ernie Riach, General Manager 

May 07, 2021

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Employee Rating

I had never been through this process by myself before. Brittany and the Larry H. Miller dealership made it so easy for me. I recommend them and I thank them very much, especially Brittany. More

by eflippin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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May 07, 2021

Group 1 Toyota Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Ernie Riach, General Manager