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Group 1 Toyota North Austin

Austin, TX

4.1
2,933 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,933 reviews

January 08, 2026

2.5hr oil change, the new service building is very time consuming and lounge rooms are cramped with sick people. Very uncomfortable experience. More

by kaylamariehannington
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Ortiz
Jan 10, 2026 -

Group 1 Toyota North Austin responded

Dear Kayla, Thank you for your feedback. We apologize for the long wait and the discomfort during your visit. We’re currently under construction to create a more spacious and comfortable waiting area. In the meantime, we also offer outdoor seating for those who prefer more space. We appreciate your patience as we work to improve your experience. Please reach out to me at jeaster@group1auto.com if you need further assistance. Best Regards, Josephine Easter Service Customer Relations

January 07, 2026

My tire had a nail and they charged much more to replace the tire than competitors, unwilling to match or work with me. Did not provide explanation for higher price. Thought they would be friendly having ju More

by Atx123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jan 09, 2026 -

Group 1 Toyota North Austin responded

Dear Matthew, Thank you for sharing your feedback. We're sorry to hear about your frustration and appreciate the opportunity to clarify. Our pricing reflects the quality of parts and service we provide, and we strive to remain competitive while ensuring your vehicle receives the best care. We'd be happy to review the details of your visit and explain the pricing in full. Please contact us directly at jeaster@group1auto.com so we can assist you further. Your feedback is important to us, and we value the chance to address your concerns. Sincerely, Josephine Easter Customer Relations Specialist

January 07, 2026

The staff acknowledged me with a handshake and a smile. They kept me informed on the service of my vehicle. More

by onf4you@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2026

Angel always does an awesome job. Thank you Toyota of North Austin for great service. Until next time… More

by christophersustaita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir
Jan 06, 2026 -

Group 1 Toyota North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2026

Will always get screwed over will get lie to and worst part leave you in lifetime of debt More

by Jmangham05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 09, 2026 -

Group 1 Toyota North Austin responded

We're truly sorry to hear about your experience. This is never the standard we strive for, and we appreciate your feedback as it helps us improve and ensure better experiences for all our customers. Sincerely, Brendan Madsen General Sales Manager bmadsen@group1auto.com

January 03, 2026

Upon my arrival the service area was a bit slow, but I wasn’t in a big hurry so I was fine giving the service reps time to make their rounds and greetings. I did have an appointment and waited 20+ mins. I More

by Trimom237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Jan 06, 2026 -

Group 1 Toyota North Austin responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2026

Thanks to Patrick and Jaden. For helping with everything. The whole process went smooth and quick !! More

by Hailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden & Patrick
Jan 04, 2026 -

Group 1 Toyota North Austin responded

Hi Hailey, we're happy you found Patrick and Jaden to be so supportive during your experience here at Toyota of North Austin. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2026

Pedro was amazing! He was patient and personable. Dealership options were limited due to the popularity of the car I chose More

by cajalynv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2026 -

Group 1 Toyota North Austin responded

Hi, we're happy you found Pedro to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2025

My experience this time was much better. The staff was great, friendly and gave clear advice. More

by FJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Group 1 Toyota North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We look forward to your next visit! Take care!

December 30, 2025

It was an easy experience and Dylan Kimball, my salesperson, was superb - he knew the product and listened to what I was looking for in a car More

by venessakimball7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kimball
Jan 01, 2026 -

Group 1 Toyota North Austin responded

Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

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