Group 1 Toyota North Austin

Fast, friendly, courteous service man. Leo Dawson was very patient and thorough. Got my car in and out in timely manner. Leo Dawson was very patient and thorough. Got my car in and out in timely manner. More

Easy access. Friendly sales people. Facility is old and run down. My salesman was awesome and helped me get the right car for me. However I still don’t have any Friendly sales people. Facility is old and run down. My salesman was awesome and helped me get the right car for me. However I still don’t have any paperwork on the car. Didn’t get a copy of the Carfax report. More

Always great to work with! This is my 4th car purchased from them. I will be back! This is my 4th car purchased from them. I will be back! More

I am extremely upset. I just got home to my daughter's house and they rotated my tires and threw my rims on the ground and they're all scratched up. This is unacceptable. I just got home to my daughter's house and they rotated my tires and threw my rims on the ground and they're all scratched up. This is unacceptable. Unbelievable. I cannot believe that they did these to my wheels on my car. I am furious that they took no more care than that. On top of it I asked them to replace the battery in my key fob. They did not do that. It is still difficult to get inside my door of my car I have never had such careless horrible service in my life from a dealership. The wheels on my car are all scratched up. I am absolutely furious I will be calling the dealership as soon as I finish with this review More

My service consultant lacked knowledge and care for customers and wish the dealership puts more effort in training staff customers and wish the dealership puts more effort in training staff More

I have had nothing but great and positive experiences with Toyota of North Austin since 2010. I have utilized their dealership and their service department and every staff that I have interacted with has with Toyota of North Austin since 2010. I have utilized their dealership and their service department and every staff that I have interacted with has been wonderful, gracious, and extremely helpful! More

Great place friendly staff they really listened what I was looking for they took the time to find me the right vehicle was looking for they took the time to find me the right vehicle More

Service was mostly good but they messed up my display settings. Even the clock was changed to an odd time. I had to wait 20 minutes to get my car after I paid and then only because I complained. If I settings. Even the clock was changed to an odd time. I had to wait 20 minutes to get my car after I paid and then only because I complained. If I hadn’t asked there is no telling how long I would have waited. Then I drove off without the key fob. More

This dealership is always exceptionally busy and they do a good job of handling the volume of customers. My Tundra was in their possession for 4 months waiting on the replacement engine as part of the Toyo a good job of handling the volume of customers. My Tundra was in their possession for 4 months waiting on the replacement engine as part of the Toyota recall. That time line was not their problem and they did perform the engine swap well. The problem I have with this repair and service is when I picked up my Tundra there was a large dent on the driver's side rear fender. Notification of the damage should have been made to me prior to picking it up, now after 4 months waiting for the engine replacement I will need to have the body repaired. I left a voicemail with the Tech and have not heard back. This is a big problem for me. More

Service department is disorganized, and they didn’t address the water that was inside my right rear door. It’s a brand new Tacoma. Walked into the sales department to kill time and I was immediate address the water that was inside my right rear door. It’s a brand new Tacoma. Walked into the sales department to kill time and I was immediate accosted by someone trying to get me to trade in my new truck. More