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Group 1 Toyota North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,835 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,835 reviews

February 03, 2026

Alfred made my car buying experience a very positive one. From start to finish, he was professional, transparent, and attentive to what I was looking for. The car was exactly as described, and the process wa More

by Crystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Carter
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Feb 05, 2026 -

Group 1 Toyota North Austin responded

Hi Crystal, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Even with construction 🚧 they made an inviting space for customers. I appreciate the tech person’s customer service and support, sending video and reports so I can make realtime decisions about my car being More

by Raven 🐦‍⬛
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Feb 06, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Excellent to work with great deal on great truck ! Thank you, look forward to future business ! More

by tylerbanister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Dawson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2026

Excelente y al preguntar lo que sea te trata. Con mucha paciencia ese fue mi caso de hoy More

by rjuniorcm23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2026

Pedro was a pleasure to work with and offered a fair price. He made an extra effort to ensure the car was ready for us to take home that day. More

by lhauck38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2026 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2026

I had an extremely dissatisfying experience with the customer service from the service advisor Zachary. The indifference and carelessness is bold and unnerving only because he seemed to think he and the More

by kuz2025
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Fulkerson
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Feb 05, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for bringing this to our attention. We’re truly sorry to hear that your experience with our service department came across as unprofessional or dismissive. That is never the impression we want to leave. Every customer deserves to feel respected, valued, and heard, and we regret that we fell short in your case. Your feedback is important to us and will be shared with our team so we can address this and improve our communication and service approach. Thank you for giving us the opportunity to learn and do better. If I may be of further assistance, please reach out to me Josie Easter at Jeaster@group1auto.com or call me directly at 512-458-2222 EXT 1355. Josie Easter Service Customer Relations - Toyota of North Austin

January 31, 2026

My service advisor was super. But we had to wait before anyone came to speak with us. Because of the construction it was very disorganized and there was no guidance on what to d More

by vernengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Feb 05, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely appreciate your patience as we undergo construction and recognize that this can make the service department feel disorganized at times. We’re also sorry to hear that your interaction during checkout did not meet your expectations. Providing friendly, attentive service at every step is important to us, and your feedback will be shared with our team so we can improve. That said, we’re very glad to hear that your service advisor provided a positive experience. We’ll be sure to pass along your kind comments to them. Thank you again for your feedback—it helps us continue to improve as we work through this transition. If you would like to discuss this further, I may be reached at Josie Easter, Jeaster@group1auto.com or you may call me directly at 512-458-2222 EXT 1355. Best Regards, Josie Easter Service Customer Relations - Toyota of North Austin

January 30, 2026

The service/cost app is helpful. It’s disconcerting when the desk charge is more. More

by Everett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luckey
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Feb 05, 2026 -

Group 1 Toyota North Austin responded

Dear Everett, Thank you for sharing your feedback. We’re glad to hear that you find the service app helpful and valuable. We also appreciate you raising your concern about the desk pricing. Your feedback is important, and we understand that cost is a key consideration. We’re continuously reviewing our pricing to ensure it aligns with the value and features we provide. Thank you for taking the time to let us know your thoughts—we truly value your input and will share your comments with the appropriate team. Please feel free to reach out to me Josie Easter @ Jeaster@group1auto.com or my direct line is 512-458-2222 EXT1514 Josie Easter Service Customer Relations - Toyota of North Austin

January 29, 2026

Quick and easy check in, delivered timely. Comfortable waiting area with coffee and donuts. WiFi available . More

by Davidramirezmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2026 -

Group 1 Toyota North Austin responded

Hi, we really appreciate your positive review! We hope you have a great day!

January 28, 2026

My purchase was completed as an internet transaction, and the process was easy and straightforward thanks to the excellent communication and support from Robert Tenny. He was the only person I worked with th More

by ortizhl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Tenny
Report | Print
Jan 31, 2026 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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