Edgar Cruz
Edgar Cruz at Group 1 Toyota North Austin

Edgar Cruz

Sales Consultant

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

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3.8
6 Reviews
3.8

6 Reviews

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6 Reviews of Edgar Cruz

September 22, 2026

Dealership Rating
Employee Rating

Todo muy bien me siento contento de trabajar en el grupo 1 todos son buenos More

by noeldavidmartinez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2026

Group 1 Toyota North Austin responded

Thank you for your positive feedback. We’re glad to hear you’ve had a great experience with the Group 1 team and appreciate you taking the time to share your kind words.

May 27, 2026

Dealership Rating
Employee Rating

Edgar was a pleasure to work with, he listened and helped me get everything I want ed out of my new car More

by jeremypaulduco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2026

Group 1 Toyota North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota North Austin. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2026

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Employee Rating

Excelente y al preguntar lo que sea te trata. Con mucha paciencia ese fue mi caso de hoy More

by rjuniorcm23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Barron

Feb 05, 2026

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2026

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Employee Rating

Yay coffee long wait, dealer prices. 300 for spark plugs 50$ online for diy which is easy with a couple tools More

by daniel.m.mcneese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Group 1 Toyota North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2025

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Employee Rating

Very disappointing experience! ! Never again will I shop there! There are no kind words to express how much disappointed I am More

by egrodriguez02
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Davoodi

Oct 25, 2025

Group 1 Toyota North Austin responded

Hi Mr. or Mrs. Rodriguez, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience with us was disappointing. That’s never the impression we want to leave, and I understand how frustrating it must have been. We value every customer and take concerns like yours seriously.  Please feel free to reach out to me directly at Kspears@group1auto.com for new car or pre owned sales concerns. Josie Easter at Jeaster@group1auto.com for any service concerns. Thank you again for your feedback, and I’m sorry we didn’t meet your expectations this time. Sincerely, Kara Spears

October 10, 2025

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Employee Rating

I told my salesman that I wanted a 2025 Hybrid Grand Highlander with running boards because my spouse needs them to get into the car. They didn’t have one on the lot, so he ordered it. He did not order More

by mortonpriscilla
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Ken

Oct 12, 2025

Group 1 Toyota North Austin responded

We apologize that despite our efforts, we were unable to fully address your concerns. We understand your disappointment, and we value your business. If there's anything we can do to change your perception of our dealership in the future, please don't hesitate to reach out. We would appreciate the opportunity to earn your trust back. Sincerely, Brendan Madsen - General Sales Manager bmadsen@group1auto.com

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