Group 1 Toyota North Austin

Very fast and very detailed. Would come back to get extra service. Great job all around Would come back to get extra service. Great job all around More

Worst Experience with Worst Sales Person I went to North Austin Toyota to buy a car and ended up just wasting my whole afternoon. The guy(Sameer) I was working with kept playing these weird games. North Austin Toyota to buy a car and ended up just wasting my whole afternoon. The guy(Sameer) I was working with kept playing these weird games. First, he'd go "check" if a car was on the lot even though it was on their website. He'd disappear for like 10 minutes every time, each time İ picked up from his portal that says available, just leaving me sitting there. This happened over and over 4 different cars. Every time I asked for the real "out-the-door" price, he'd dodge the question or give me some runaround. No straight answers. The craziest part? He finally writes a number on a piece of paper. I pull out my phone to take a picture of it so I can remember, and he literally tries to GRAB the paper out of my hand. We kinda tug at it for a second, and then he just takes it and rips it up right in front of me. Who does that? I talked to a manager after, told him everything, and he responded he did listen and sales agent telling opposite. Why and how that would be possible even. I understand him that he cant judge directly , and i m not expecting him to do. However this sales person full waste of time and unprofessional with bad attitude disrespectful to customer. Just a complete waste of a day. Save yourself the headache. Go somewhere else where they'll actually respect you and your time. I'm never coming back here. More

I live in San Antonio but for the last couple of years, I've been purchasing my vehicles at Toyota and North Austin because the attention and service here is excellent. They also provide me with a rental c I've been purchasing my vehicles at Toyota and North Austin because the attention and service here is excellent. They also provide me with a rental car identical of mine when I need to leave the car at the Dealership for service, since I live far away. They make you feel like a VIP customer. Thank you so much Joe B. From sales and Yadir from service, you are amazing. More

It was very busy but they make you feel very comfortable. Super nice , non pushy sales tactics used. Nice selection of well kept used cars . Super nice , non pushy sales tactics used. Nice selection of well kept used cars . More

Toyota Of North Austin is a very reliable dealership. They do good maintenance and they’re very dependable. They do good maintenance and they’re very dependable. More

It is very slow, it takes at least 3 hours every time I get an oil change. get an oil change. More

Called about work being called completed early and ready for pickup and payment and acceptance of quality o ft vwork done for pickup and payment and acceptance of quality o ft vwork done More

I was not satisfied with the service I received. I was charged a high amount for a simple brake fluid change, and the service itself took much longer than expected. After completing the work, the ma I was charged a high amount for a simple brake fluid change, and the service itself took much longer than expected. After completing the work, the maintenance status in my car was not even updated — it is still showing a service due reminder today. Additionally, the video and explanation of the recommended services felt careless and rushed, as if there was no real effort to inform the customer properly. Taking customers’ time and money for granted is not acceptable, and this experience was disappointing. More

Muy bien el servicio que me dieron gracias estoy disfrutando de mi nuevo auto eléctrico disfrutando de mi nuevo auto eléctrico More

All of the employees I took notice of or got to deal with seemed personable while focusing on carrying out their duties. seemed personable while focusing on carrying out their duties. More