Dylan Palladino
Dylan Palladino at Group 1 Toyota North Austin

Dylan Palladino

Sales Consultant

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

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3.3
7 Reviews
3.3

7 Reviews

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7 Reviews of Dylan Palladino

October 28, 2026

Dealership Rating
Employee Rating

Bought three cars with Dylan and will be back for the fourth. Great guy highly recommended working with him. More

by B.G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 30, 2026

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 27, 2026

Dealership Rating
Employee Rating

Dylan Palladino , Was absolutely a great person from beginning to end. Definitely recommend him to anyone Drove from San Antonio and glad we did the drive. Looking for anyone definitely give a call and More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2026

Group 1 Toyota North Austin responded

Hi Tiffany, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 24, 2026

Dealership Rating
Employee Rating

Before the sale great ! After the sale they will ghost you ! Even tried reaching out to GM More

by perryeverhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 25, 2026

Group 1 Toyota North Austin responded

Dear Perry, Thank you for bringing this to our attention. We’re very sorry to hear about your experience. Providing attentive service before and after the sale is extremely important to us, and it’s concerning to hear that you’ve had difficulty reaching our team. This is not the level of communication or follow-up we aim to provide, and we sincerely apologize for any frustration this has caused. We would appreciate the chance to address your concerns directly and make things right. Please contact our Pre-Owned Sales Manager, Edgar Cervera at 512-458-2222 x1109 or via email at Ecervera@group1auto.com and I will personally ensure you receive the assistance you need. Thank you again for your feedback, we value your business and hope to regain your trust.

June 21, 2026

Dealership Rating
Employee Rating

I had a great experience working with Dylan! As a first-time car buyer, I had a lot of questions and was pretty nervous about the whole process, but he made everything easy to understand and wal More

by Sonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Group 1 Toyota North Austin responded

Hi Sonia, we're happy you found Dylan to be so supportive during your experience here at Group 1 Toyota North Austin. If you have any further questions, please don't hesitate to reach out!

May 19, 2026

Dealership Rating
Employee Rating

He’s super rude and unprofessional. Bad at his job and rolls his eyes at you when you ask questions ! More

by 3ng333l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore

May 22, 2026

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for your feedback. We’re very sorry to hear about your experience, as this is not the level of professionalism or customer care we expect from our team. We take comments like yours seriously, especially when it comes to how our customers are treated. Courtesy, respect, and clear communication are priorities for us, and we regret if your visit did not reflect that. We would appreciate the opportunity to learn more about your experience and address your concerns directly. Please contact (Josephine Easter, Service Customer Relations Manager) at Jeaster@group1auto.com or call 512- 458-2222 x1355, if you would like to discuss this matter further. Thank you for bringing this to our attention.

December 17, 2025

Dealership Rating
Employee Rating

I live in San Antonio but for the last couple of years, I've been purchasing my vehicles at Toyota and North Austin because the attention and service here is excellent. They also provide me with a rental c More

by gisiballet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Buantello , Mohammed Merchant, Yadir from service

Dec 20, 2025

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2025

Dealership Rating
Employee Rating

We bought a used vehicle and it had only one key and Dylan told us he’d get us a second key. I’ve been calling and Dylan doesn’t return calls because he obviously got his commission and no longer cares More

by paralegal1870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2025

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at nslocombe@toyotaofnorthaustin.com. Neal Slocombe, Preowned Sales Director

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