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Group 1 Toyota Saco
Saco, ME
2,552 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,552 reviews
August 18, 2026
Wouldn’t patch a six month old tire. Tried to sell me a new tire. Needed a drivers side mirror. Tried to sell me one for $300.00 one part on line is $57.86. Took two hours and 15 minutes Tried to sell me a new tire. Needed a drivers side mirror. Tried to sell me one for $300.00 one part on line is $57.86. Took two hours and 15 minutes to change the oil. Didn’t even rotate the tires. Will only go back for free service or free warranty work. More
by shenninger
Employees Worked With
Meg
August 16, 2026
We’ve been buying our Toyotas from Berto for 11 years! So happy with another great experience. We will miss our 2016 4Runner, excited to make new memories in the 2026 RAV4! Thank you Berto & Group1! So happy with another great experience. We will miss our 2016 4Runner, excited to make new memories in the 2026 RAV4! Thank you Berto & Group1! More
by RSSahlin
Employees Worked With
Berto
August 15, 2026
My service advisor, Dominic, was great! Everyone I interacted with was friendly, helpful, and professional. The service was excellent, and I really appreciated the great customer experience Everyone I interacted with was friendly, helpful, and professional. The service was excellent, and I really appreciated the great customer experience. Thank you to the entire team! The only thing I was a little disappointed about was that the coffee machine was down. That was my only frustration during the visit. Other than that, everything was excellent! More
by Lee A
Employees Worked With
Dominic
August 12, 2026
Friendly. Accommodating. Service focused on nothing but helpfulness!!! So professional and polite!!! Love them. Highly recommend. Accommodating. Service focused on nothing but helpfulness!!! So professional and polite!!! Love them. Highly recommend. More
by Tundra Fan
Employees Worked With
Zac botros in sales, Keith in service
August 03, 2026
Justina and the team were communicative, patient, and incredibly helpful. I had a few major issues as well as some damage that was done by another car mechanic. incredibly helpful. I had a few major issues as well as some damage that was done by another car mechanic. More
by RachelM-
Employees Worked With
Justina
August 03, 2026
Great customer service. I had a concern about my seats and she advised me it was covered and that they had submitted a claim for me I had a concern about my seats and she advised me it was covered and that they had submitted a claim for me More
by arthur.whipple
Employees Worked With
Meg Lauritsen
August 03, 2026
Bought my first ever brand new vehicle with Berto and he made the whole thing very human and relatable and pleasant. The whole crew was super helpful and I would highly recommend! made the whole thing very human and relatable and pleasant. The whole crew was super helpful and I would highly recommend! More
by KOB
Employees Worked With
Berto
