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Group 1 Toyota Saco

Saco, ME

4.5
2,573 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,573 reviews

March 09, 2026

Everyone was courteous, respectful and professional. Very easy. I was happily shown how to make tea. Thank you! More

by david4nier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Mar 11, 2026 -

Group 1 Toyota Saco responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2026

After reconsidering the purchase of a new Toyota in one day, we managed to find a beautiful Toyota Highlander hybrid in their lot purchased and drove it home! More

by kolffaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All
Mar 09, 2026 -

Group 1 Toyota Saco responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

March 05, 2026

difficult to deal with a salesperson who would not return calls or do what he said he would do. I had to copy the sales manger to get any response More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach
Mar 07, 2026 -

Group 1 Toyota Saco responded

Hello Peter, We apologize for your experience with us and the lack of follow up by our team. Hopefully going forward we will provide a better experience. You can always reach out to me personally on my direct line I am always available to help you. Thank you, Peter McCormick  General Sales Manager pmccormick@Group1Auto.com

March 03, 2026

I went in for one of my four free services on a vehicle I bought a year and a half ago. The advisor was very pleasant, helpful, and not pushy at all, which is very important to me. I have nothing but good More

by vthockeydad2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 06, 2026 -

Group 1 Toyota Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2026

Incredible service, knowledgeable technicians and a great waiting room. Easy appointment booking and fast communication. More

by seanjklassen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justina
Mar 05, 2026 -

Group 1 Toyota Saco responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

Holly in service is fantastic! Very kind and helpful! She always finds the best way to fit my individual needs! More

by Kimberly_fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Mar 04, 2026 -

Group 1 Toyota Saco responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota Saco. Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2026

Recently got my first Tacoma here, and worked with Berto. Excellent experience, quick and smooth. Couldn't recommend anywhere else! More

by porter.devan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Mar 04, 2026 -

Group 1 Toyota Saco responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2026

Easy to make appointment. Prompt service. Excellent communication with service representative Keith S. Clean waiting area & bathroom. More

by Marjorie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith S.
Feb 25, 2026 -

Group 1 Toyota Saco responded

Hi Marjorie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2026

Thought my service contact person (Caleb I believe) was excellent. I don’t always service my cars at the dealership but this makes me want to come back. More

by jbgear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Feb 25, 2026 -

Group 1 Toyota Saco responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

Excellent customer service! Ordered me an Uber to take me shopping while my vehicle was getting worked on! All paid for! Always very happy with the service I receive from Toyot More

by mares3grlz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith was great to work with!
Feb 19, 2026 -

Group 1 Toyota Saco responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota Saco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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