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Group 1 Toyota Saco

Saco, ME

4.5
2,573 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,573 reviews

February 01, 2026

Service took longer than expected but not dealer’s fault as waiting parts from Toyota. They identified problem with the other leaf spring and corrected at same time. Overall very satisfied with work done. More

by law1646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Feb 06, 2026 -

Group 1 Toyota Saco responded

Hi there! Thank you for your understanding regarding the delay in service. We appreciate your patience and are thrilled that we were able to identify and fix the issue with your other leaf spring. Our team is committed to providing top-notch service and we are happy to hear that you were satisfied with the work done. Thank you for choosing our dealership!

February 01, 2026

At my maintenance appointment this morning my car was promptly prepped and finished well ahead of time with no surprises. More

by Mjcannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Feb 05, 2026 -

Group 1 Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2026

Appointment to replace battery—replacement was only a little over 2 years old. I should not have had to pay anything. Toyota needs to install batteries with longer lifespans, and longer full warranties More

by Mariann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Justina
Jan 31, 2026 -

Group 1 Toyota Saco responded

Mariann, I am unable to find you in our system. You may have a warranty on your battery. We will check any warantys that apply when you arrive for service. Thank you, Carl Zammuto Service Manager (207) 571-5034

January 24, 2026

Great experience with Ira Toyota I give 4 stars just because they are so expensive More

by mohammed.adnan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jan 25, 2026 -

Group 1 Toyota Saco responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2026

Excellent oil change service. They did very detailed inspection and mentioned an item that needs attention I did not know about. Service Manager was very helpful. More

by Neil Kbunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Jan 24, 2026 -

Neil Kbunk responded

OK

Jan 24, 2026 -

Neil Kbunk responded

Good

Jan 26, 2026 -

Group 1 Toyota Saco responded

Hi Neil, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2026

Everything about Ira Toyota is top notch; from the easy to use process to book an appointment, to being greeted by a friendly customer service representative, to clean bathrooms, free coffee, a good breakf More

by rtslawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever
Jan 24, 2026 -

Group 1 Toyota Saco responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2026

Warm, friendly dealership with excellent sales and deals. Part of the Costco Auto program, which proved very beneficial. More

by M & P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Britny, Eric, Trevor, and Dave.
Jan 21, 2026 -

Group 1 Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 17, 2026

Love my Corolla Cross. Berto, Trevor and Brandon thank you for the VIP treatment. I was an easy experience. More

by jeccabell57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betto, Trevor and Brandon
Jan 20, 2026 -

Group 1 Toyota Saco responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 16, 2026

They were Fast and efficient with the diagnostic and clear communications. Easy to work with. More

by Alixcaulfield
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerminara
January 15, 2026

The entire purchase process was easy and excellent. I would highly recommend them to anyone. I especially appreciate Glenn for his knowledgeable and helpful part of this purchase. More

by seamoss41
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn Gaitor
Jan 17, 2026 -

Group 1 Toyota Saco responded

Hello, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

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