Group 1 Toyota Saco

I brought my Camry in because I got a letter from Toyota about paint peeling. The person I saw at the dealership (Kaleb) saw us right away and took pictures of the white peeling paint on our Camry and he g about paint peeling. The person I saw at the dealership (Kaleb) saw us right away and took pictures of the white peeling paint on our Camry and he got us an appointment right away at their body shop to look at it. The person at the body shop Marcelo Vaz took pictures and said we would get an email within a day or two updating us on everything. That was about 2 weeks away and heard nothing so we left a message for Kaleb about a week ago but haven't heard back and we would like to know what is happening More

Wouldn’t patch a six month old tire. Tried to sell me a new tire. Needed a drivers side mirror. Tried to sell me one for $300.00 one part on line is $57.86. Took two hours and 15 minutes Tried to sell me a new tire. Needed a drivers side mirror. Tried to sell me one for $300.00 one part on line is $57.86. Took two hours and 15 minutes to change the oil. Didn’t even rotate the tires. Will only go back for free service or free warranty work. More

We’ve been buying our Toyotas from Berto for 11 years! So happy with another great experience. We will miss our 2016 4Runner, excited to make new memories in the 2026 RAV4! Thank you Berto & Group1! So happy with another great experience. We will miss our 2016 4Runner, excited to make new memories in the 2026 RAV4! Thank you Berto & Group1! More

My service advisor, Dominic, was great! Everyone I interacted with was friendly, helpful, and professional. The service was excellent, and I really appreciated the great customer experience Everyone I interacted with was friendly, helpful, and professional. The service was excellent, and I really appreciated the great customer experience. Thank you to the entire team! The only thing I was a little disappointed about was that the coffee machine was down. That was my only frustration during the visit. Other than that, everything was excellent! More

I had a very good experience today at Ira Toyota! Justina was awesome!, friendly, helpful! Justina was awesome!, friendly, helpful! More

We have bought 3 Toyotas from this dealer; there service dept is excellent and thorough. dept is excellent and thorough. More

Friendly. Accommodating. Service focused on nothing but helpfulness!!! So professional and polite!!! Love them. Highly recommend. Accommodating. Service focused on nothing but helpfulness!!! So professional and polite!!! Love them. Highly recommend. More

Outstanding service! The service rep “Trevor” takes his time to be sure everything has been cared for in its entirety. The service rep “Trevor” takes his time to be sure everything has been cared for in its entirety. More

Justina and the team were communicative, patient, and incredibly helpful. I had a few major issues as well as some damage that was done by another car mechanic. incredibly helpful. I had a few major issues as well as some damage that was done by another car mechanic. More

Great customer service. I had a concern about my seats and she advised me it was covered and that they had submitted a claim for me I had a concern about my seats and she advised me it was covered and that they had submitted a claim for me More