Back

Group 1 Toyota Saco

Saco, ME

4.5
2,573 Reviews

783 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 2,573 reviews

August 03, 2026

Bought my first ever brand new vehicle with Berto and he made the whole thing very human and relatable and pleasant. The whole crew was super helpful and I would highly recommend! More

by KOB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto
Aug 05, 2026 -

Group 1 Toyota Saco responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2026

Everyone is courteous and answering my questions completely! If more work is needed during my visit they ask me before doing it! The waiting area is very comfortable as well making time go by quicke More

by teressieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Jordan
Jul 30, 2026 -

Group 1 Toyota Saco responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2026

Routine maintenance was easy and I have always brought my 2019 Toyota Tundra TRD PRO back to the dealer for service. More

by scottydog127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2026 -

Group 1 Toyota Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 22, 2026

Service has always been very good. Today was Less satisfactory tha in the past. Felt like I was being sold on services. And they missed replacing my oil sticker for the next service. More

by Mike Rague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justina
Jul 24, 2026 -

Group 1 Toyota Saco responded

Mike, I am glad to hear that your services went well in the past. I am sorry this visit went poorly. I don't see an appointment under your name. If you could call me at the store I would like to see if there is anything we could have done better. Thank you, Carl Zammuto Service Manager (207) 571-5034

July 22, 2026

I have purchased several vehicles from the dealership and all have been satisfactory transactions until now. I just purchased a new 2026 vehicle and the experience was very unsatisfactory. The actual sale pr More

by randy.blake1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
To many people involved
Jul 28, 2026 -

Group 1 Toyota Saco responded

It was nice speaking with you regarding your purchase and visit with our store. We do apologize for not proving the service you deserve and how much time it took. Thank you for accepting our offer to come by and we can review the features with you. Please ask for me personally and we will make this a better visit. Once again, we apologize and we do appreciate your loyalty with us and Toyota. Thank you, Peter V. McCormick General Sales Manager pmccormick@Group1Auto.com

July 21, 2026

Non stop issues with the vehicle I bought from them. Fix some issues and recalls. They should have bought this truck back when they realized they sold trucks with bad engines. More

by calebdcook.78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly
Aug 04, 2026 -

Group 1 Toyota Saco responded

Cable, I am unable to find you in our system but I can assure you if you are having concerns with your engine we would be glad to help. Please reach out to me at store. Thank you, Carl Zammuto Service Manager (207) 571-5034

July 10, 2026

Trever was fantastic! When I move to Maine in the next year I will be working with him! More

by jmcquade86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Tedesco
Jul 12, 2026 -

Group 1 Toyota Saco responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota Saco. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2026

Fast and pleasant service. Able to get parts very quickly. Estimate was fairly accurate. Good care of an old truck More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 10, 2026 -

Group 1 Toyota Saco responded

Hello Tom, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2026

Courteous, work done on time. Pleased with results. Very clean with a nice waiting room. More

by bdupee@maine.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jul 10, 2026 -

Group 1 Toyota Saco responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2026

First time I was there with my Toyota for a sticker. Excellent customer support from Service Group Associate Ben. More

by John Supersport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 08, 2026 -

Group 1 Toyota Saco responded

Hi John, we really appreciate your positive review! Thank you, and have a fantastic day!

...
4
...