Group 1 Toyota Saco

Friendly staff, willing to listen. Great service department. Word word word word word word 15th Great service department. Word word word word word word 15th More

Imagine you had hip surgery and haven’t driven you car for two months. Twice it wouldn’t start so you call Triple A to tow it to dealership. It also needs inspection. You don’t want to worry about your h for two months. Twice it wouldn’t start so you call Triple A to tow it to dealership. It also needs inspection. You don’t want to worry about your hip AND your car so you trust the service dept to do the right thing. When I walked with my cane I the service guy had someone drive my car to me so I wouldn’t have to walk far. Let me say that my 3 year old car runs like it’s brand new! I hope me hip does the same. Thank you Ira employees. Everyone I met was so polite. More

Great service manager. Thoroughly explained necessary as well as optional service recommendations. This minimum word requirement is stupid!!!! Thoroughly explained necessary as well as optional service recommendations. This minimum word requirement is stupid!!!! More

I don't know if anyone enjoys car shopping but I know I don't. This experience may have been the exception. I found everyone at IRA Toyota to be helpful and professional and knowledgeable. Patrick Carpente don't. This experience may have been the exception. I found everyone at IRA Toyota to be helpful and professional and knowledgeable. Patrick Carpenter , in particular , assisted me throughout the entire process. He explained paperwork and processes in the simple straightforward manner without sales pressure or stress. Pat was friendly and helpful. I now see this company as my "go to" source for future vehicles. More

Willing to be patient and helpful in the car service process. Working with Dominic was a pleasure. process. Working with Dominic was a pleasure. More

The service adviser, Justina, was amazing and so helpful. She was able to assist me and able to assist me with extra service needed. She was able to assist me and able to assist me with extra service needed. More

Pleasant service advisor. Clean comfortable waiting area. Done in the estimated wait time. Done done Clean comfortable waiting area. Done in the estimated wait time. Done done More

Great service today at Group 1 Toyota Saco! Scheduled online and when I arrived they estimated one hour. In one hour my car was ready and they even washed it. Couldn’t have been easier. Thanks Scheduled online and when I arrived they estimated one hour. In one hour my car was ready and they even washed it. Couldn’t have been easier. Thanks so much More

Went to get car serviced. Noted how trunk door would sometimes shut with nothing blocking the way. Also noted how AC didn’t appear to be working properly. Waited 2 hours and w Noted how trunk door would sometimes shut with nothing blocking the way. Also noted how AC didn’t appear to be working properly. Waited 2 hours and was told they are both fine and nothing could be done. What a waste of time. Not interested in what the customer wants. Frustrating to spend time out of work and grt nothing for it. More

Sales Representative was great. Had deal done in 90 mins. Then waited 2 hrs for sales manager. Needed follow up the next day for a minor concern. Benjamin and everyone in the Serv Had deal done in 90 mins. Then waited 2 hrs for sales manager. Needed follow up the next day for a minor concern. Benjamin and everyone in the Service Department were Great, too. More