Group 1 Toyota Southwest Houston

Was quoted 45$ online and they tried to charge me 80$ despite giving me a coupon that they magically couldn’t locate on their computer until I pulled it up on my phone. despite giving me a coupon that they magically couldn’t locate on their computer until I pulled it up on my phone. More

Took too long. They removed the key to my steering wheel lock from my keychain for some reason and left it on my dashboard. It took several minutes to find it. I They removed the key to my steering wheel lock from my keychain for some reason and left it on my dashboard. It took several minutes to find it. I thought it was missing More

The overall service experience was very frustrating ordeal and left me dissatisfied with my visit to the Group 1 Dealership. ordeal and left me dissatisfied with my visit to the Group 1 Dealership. More

Honestly the dealership blew me out of my mind in a good way. I was able to be comfortable inside the building while waiting for my car to get fixed and they took exactly how long they predicted to take for way. I was able to be comfortable inside the building while waiting for my car to get fixed and they took exactly how long they predicted to take for the service to my car and it was really great. I would 100% recommend. More

Good service and Pedro is good customer service. He care customer to much. Thank you He care customer to much. Thank you More

I like the layout of the building and its interior. Also the it is way better compared to the previous tent that the service area had. Also the it is way better compared to the previous tent that the service area had. More

Everyone was nice place was clean. I would buy all my cars at this location I would buy all my cars at this location More

Thank you for the great service. I appreciate the quick turnaround time. Adi was very helpful and professional. I appreciate the quick turnaround time. Adi was very helpful and professional. More

Great service, Jose Portillo really excellent service provider, patient, understanding and kind. Group 1 has done a great overhaul of the property. provider, patient, understanding and kind. Group 1 has done a great overhaul of the property. More

Service department time management and communication is not reasonable. The staff seem to be too busy to handle customers in a polite manner. This is my secound experience and when you all had the tent ser not reasonable. The staff seem to be too busy to handle customers in a polite manner. This is my secound experience and when you all had the tent service was way better More