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Group 1 Toyota Southwest Houston

Houston, TX

4.1
1,708 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,708 reviews

October 29, 2026

After 7+ years, Garni continues to be my first call and ONLY choice when it comes to purchasing a vehicle. Whether you’re selling, trading in, or buying new, there is nobody I trust more to make it happen More

by Aliravassipour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garni Apelian
Oct 31, 2026 -

Group 1 Toyota Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2026

I had a wonderful experience. I booked an appointment at Fort Bend and showed up at southwest, they still were able to accept me and service my vehicle. Gus took good care of me a More

by Itstellas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Oct 31, 2026 -

Group 1 Toyota Southwest Houston responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

October 29, 2026

The service was thorough and within the time of service advised. I would recommend this dealership. More

by oraliagreyes50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria De La Torre
Oct 30, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 28, 2026

The buying process was easy. I knew the vehicle I wanted before arriving and Luis had it ready to test drive when I got there. The only draw-back was the time it took for the fin More

by sfen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Oct 31, 2026 -

Group 1 Toyota Southwest Houston responded

Thank you for your feedback, sfen. I'm glad to hear that the buying process was easy and that Luis was able to have your vehicle ready for a test drive. I understand your frustration regarding the financing portion and appreciate your suggestion about providing printed details. We strive for transparency and professionalism in every aspect of our service, and your input helps us improve. Thank you for choosing us, and we hope you enjoy your new vehicle!

October 27, 2026

Buying and selling is very easy The seller is very dedicated. Các chuyên gia tài chính góp phần đảm bảo sự hài lòng của khách hàng. More

by Phi Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grayce Nhi Nguyen
Oct 30, 2026 -

Group 1 Toyota Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2026

Came in for my 5k mile maintenance - didn't have an appointment so I was anticipating and was informed there was a 1-2 hr wait. However the service guys got me in, maintenance completed, and back on th More

by RMiller93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Oct 28, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 24, 2026

Service was good but software issues are still there. Some times screen still remains black and in app it is not updated. More

by Talib Hussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maksud Kapadia
Oct 28, 2026 -

Group 1 Toyota Southwest Houston responded

Thank you for your feedback! We're glad you enjoyed the service. We take software issues seriously and are actively working on updates to resolve them. Your experience is important to us, and we appreciate your patience as we improve. Please reach out if you need further assistance! Group 1 Toyota Southwest Houston (713) 270-3900

October 24, 2026

Excellence service at Group 1Toyota Southwest Houston! The staff was professional, friendly, efficient, and delivered outstanding work More

by afellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Zelaya
Oct 24, 2026 -

Group 1 Toyota Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2026

Yeah I like Toyota dealer see y”all next time thank you. not bad and I would like to say thank you again More

by rehl92073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Oct 24, 2026 -

Group 1 Toyota Southwest Houston responded

Hi, we are so pleased you enjoyed your visit to Group 1 Toyota Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2026

General support and Good technical advice and polite technician over the issues in my car and my needs More

by Yuly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Salinas
Oct 24, 2026 -

Group 1 Toyota Southwest Houston responded

Hi Yuly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Southwest Houston. We hope to be of service to you again in the future. Best wishes, Group 1 Toyota Southwest Houston