Group 1 Toyota Southwest Houston

Everyone was so nice Diego Almaguer and Lyz Benitez are the best team I love my new Toyota Highlander the best team I love my new Toyota Highlander More

Oscar Casas was very professional, courteous and friendly. He got me in and took care of my oil change quickly. I would recommend Oscar to anyone. Thank you Oscar for a job well done. friendly. He got me in and took care of my oil change quickly. I would recommend Oscar to anyone. Thank you Oscar for a job well done. More

Excellent service experience at Toyota Group 1 Houston. Special thanks to Mr. Ernest Eumana for his outstanding assistance, professionalism, and friendly customer service. He kept me informed throughout th Special thanks to Mr. Ernest Eumana for his outstanding assistance, professionalism, and friendly customer service. He kept me informed throughout the process and made everything smooth and hassle-free. Truly appreciate his dedication and support. Highly recommended! ⭐⭐⭐⭐⭐ More

Literally the slowest dealership service ever. 5k service which is basically an oil change and arrived at 8am appt and pulled out at 1135. Waited 29 mins for the car to be pulled up after signin 5k service which is basically an oil change and arrived at 8am appt and pulled out at 1135. Waited 29 mins for the car to be pulled up after signing the docs. Thankfully first one free but that was ridiculous. More

Great experience. Customer service was good and done all the work perfectly, also suggested what should do next. Customer service was good and done all the work perfectly, also suggested what should do next. More

Waited over 2 hours for a simple oil change with appointment. Service advisor was not responsive. appointment. Service advisor was not responsive. More

Staffs treated customers with dignity and respect, Suggesting additional service clearly . Good timing manner. Appreciate you all for providing best services. respect, Suggesting additional service clearly . Good timing manner. Appreciate you all for providing best services. More

Thank you for your services. I got my car this morning it was fast and quick and Robeen gave me the best service. I got my car this morning it was fast and quick and Robeen gave me the best service. More

Excelente atención muy rápido todo casi no me di cuenta la espera a que me dieran servicio al carro , gracias la espera a que me dieran servicio al carro , gracias More

I went for 7:20am appointment (oil change). They did inspection and found at least $2k worth of things to get done (some needs attention/some recommended) I waited for 4 hours just for an oil c They did inspection and found at least $2k worth of things to get done (some needs attention/some recommended) I waited for 4 hours just for an oil change. (I opted to wait on the other). I don't understand why it took 4 hours for an oil change. More