Group 1 Toyota Southwest Houston

Thank you very much, excellent job. care, understanding, respect…… . good luck for everyone, one more time Thanks 😊 care, understanding, respect…… . good luck for everyone, one more time Thanks 😊 More

Kevin Ramos Cruz was nothing but EXCEPTIONAL! The service I received from him just truly made my day. I definitely recommend him for any service you need. The service I received from him just truly made my day. I definitely recommend him for any service you need. More

Tuve una mala experiencia ya que cuando mi carro estuvo listo no me avisaron y estuve esperando dos horas más por falta de información. Necesito una respuesta para saber como van a compensar las 2 horas qu listo no me avisaron y estuve esperando dos horas más por falta de información. Necesito una respuesta para saber como van a compensar las 2 horas que estuve esperando y perdí en mi trabajo. More

Customers satisfaction always and anytime I visited this location I always feel at home with their services. location I always feel at home with their services. More

ADI Garcia service advisor at Sterling McCall Toyota facilitated to make this initially mundane service visit which after inspection showed a 911 service need to a wonderful customer service experience. facilitated to make this initially mundane service visit which after inspection showed a 911 service need to a wonderful customer service experience. Thank you very much. More

I took my Toyota Sienna to Sterling McCall Toyota for service and had a great experience. My service advisor, Adi, was awesome. He clearly explained what work was needed, gave practical recommendations, service and had a great experience. My service advisor, Adi, was awesome. He clearly explained what work was needed, gave practical recommendations, and offered a fair price. All the work was completed on time and exactly as promised. I feel confident bringing my Sienna here and I plan to return for future service. More

I had an appointment, yet my simple rear brake job took over 3.5 hours. I was quoted $289 but charged $332.98 with extra fees I never approved. Poor communication, long wait time, and no transparency from over 3.5 hours. I was quoted $289 but charged $332.98 with extra fees I never approved. Poor communication, long wait time, and no transparency from the service department. More

Good service, needed to get a full diagnosis to know if it’s worth fixing it’s worth fixing More

Professional, efficient, and friendly service. A truly excellent dealership experience every single time. Highly recommended! A truly excellent dealership experience every single time. Highly recommended! More

Always top quality repairs and service personnel. They're renovating and rebuilding the dealership completely so things were congested when I visited They're renovating and rebuilding the dealership completely so things were congested when I visited More