Group 1 Toyota Southwest Houston

The person who helped me was very nice and professional. My issue was resolved. Thank you. My issue was resolved. Thank you. More

Recomiendo sean mas considerados con el tiempo de atencion, para un diagnostico tardaron casi 4 horas, se que no tenia una cita, pero considero fue demasiado tiempo. Y tuve que ir a preguntar sobre e atencion, para un diagnostico tardaron casi 4 horas, se que no tenia una cita, pero considero fue demasiado tiempo. Y tuve que ir a preguntar sobre el vehiculo porque de otra manera no me daban mas informacion. Agradezco mucho la cortesia del uber y espero mejoren en la atencion al cliente. More

Good service. My service manager is excellent. He cares about the process and tries to find the best solution My service manager is excellent. He cares about the process and tries to find the best solution More

Great service but reluctant to listen to Customer issues. My issue was not resolved. Wwww were wewww wwwwwww My issue was not resolved. Wwww were wewww wwwwwww More

They took 4 hours to do an oil change! My appointment time was 1:30, they finish at 5:30 Whats the point of setting up an appoinment? I And its always the same experience, they alway My appointment time was 1:30, they finish at 5:30 Whats the point of setting up an appoinment? I And its always the same experience, they always take hours Very dissapointed More

I was properly taken care of by the agent that attended to me and was pleased at the end of the day to me and was pleased at the end of the day More

We needed our AC fixed and brought our car in. They convinced my wife to do an inspection even though we told them what was wrong. They charged us over $300 for the inspection and then told us the They convinced my wife to do an inspection even though we told them what was wrong. They charged us over $300 for the inspection and then told us the AC would be another $875. Needless to say we’re not going back there. We’ll go someplace else to fix the AC. More

Friendly staff, clear process. J. Scott was clear on the sale. I would come back. J. Scott was clear on the sale. I would come back. More

I don’t appreciate getting an estimate without all the fees and charges when they can easily be included at least as to what the estimate s for. fees and charges when they can easily be included at least as to what the estimate s for. More

I specifically go to this service center for Rey Qui. He is always helpful and an honest service manager. I’m thankful to have met him. I also enjoy seeing Ms. Kathie Marsh, the VIP concierge service, at He is always helpful and an honest service manager. I’m thankful to have met him. I also enjoy seeing Ms. Kathie Marsh, the VIP concierge service, at this dealership. She is always greeting customers with a friendly warm harm. This place is my go to service center I’ve gotten All of my oil changes from here. More