Group 1 Toyota Southwest Houston

Professional yet personalized , efficient and excellent service. ReyQui is amazing . Nice waiting area w access to coffee. service. ReyQui is amazing . Nice waiting area w access to coffee. More

I was greatly satisfied of the service and the advisor, Johncarlos is so nice and kind person. Johncarlos is so nice and kind person. More

They are very reliable and timely with their maintenance. The advisors are helpful and answer any questions you have. Unfortunately I have had some cosmetic damage to my vehicle. Both the driver side skirt a The advisors are helpful and answer any questions you have. Unfortunately I have had some cosmetic damage to my vehicle. Both the driver side skirt and the wheels have been scratched during maintenance. Ultimately I recommend but wish more care could be taken. More

Professional, cheerful, quick, and efficient. A complete list of issues and areas checked and diagnosed were explained. A complete list of issues and areas checked and diagnosed were explained. More

Service is below average. This is my 3rd time using this dealership and I get more dissatisfaction with every service. Greater is unwelcoming with poor attitude. Service atten This is my 3rd time using this dealership and I get more dissatisfaction with every service. Greater is unwelcoming with poor attitude. Service attendants stated he would keep informed on any additional service that may be needed. Never saw him again. I had to go find out about my vehicle after 2 hours. I know there is construction, waiting area is not comfortable for the number of people. I stayed on the outside waiting area to get better air circulation. My mistake, I got harassed by their annoying customer(rude, use of profanity and inappropriate behavior). The manager acknowledged this customer behavior once I got in my vehicle leaving after 2 1/2 hour of torture. He said he have come over to say something but he didn’t and he wanted to apologize for the customer behavior once, I couldn’t have used that concern hour before that talk. Did me no good on my way home More

Very Efficient, prompt attention to vehicle, glad that they are open early and good customer service. they are open early and good customer service. More

Sterling McCall Toyota is very professional and efficient. I have purchased three new vehicles from Sterling McCall and have been very happy with the experience before and after the sale. efficient. I have purchased three new vehicles from Sterling McCall and have been very happy with the experience before and after the sale. More

The service was excellent, staff were very helpful, and my vehicle was delivered on time. Thank you. 👍 my vehicle was delivered on time. Thank you. 👍 More

Everyone is really nice and my rep was easy to work with and the Dealership was clean. and the Dealership was clean. More

Poor service ethics. For a simple oil change, found out after 3-1/2 hrs waiting that NOTHING was done. I gave clear inatructions TWICE not to do tire rotation—they did it For a simple oil change, found out after 3-1/2 hrs waiting that NOTHING was done. I gave clear inatructions TWICE not to do tire rotation—they did it anyway. In this world of electronic signatures, they could not pinpoint who messed up? Give me a break! More