Group 1 Toyota Southwest Houston

Very good dealer in Houston. Thank you for your service I appreciate you service. Thank you very much. Thank you for your service I appreciate you service. Thank you very much. More

Nice service and professional I recommended Buen servicio y profesionales los recomiendo Toyota group Five star servicio y profesionales los recomiendo Toyota group Five star More

Long wait time. Oil change took 2 hours. No update while waiting. You have to go and check every 15 min if your car is ready. They didn’t replace front window sticke Oil change took 2 hours. No update while waiting. You have to go and check every 15 min if your car is ready. They didn’t replace front window sticker for next service, didn’t turn off dashboard lights (that I initially went for). Not sure if they even changed the oil. More

The staff are enthusiastic, and the premises are clean and hygienic—an excellent Toyota service center. and hygienic—an excellent Toyota service center. More

Good service but wait too long if estimate time to wait to customer when booking an appointment. to customer when booking an appointment. More

The service was excellent. The service tech was very efficient and kind Ernest handle everything in a professional manner. He is clearly one of the best service guys you got. T The service tech was very efficient and kind Ernest handle everything in a professional manner. He is clearly one of the best service guys you got. Thank you for everything and I’ll see you next time. Have a great day. More

They did a great job, with respect and timely manner. I will recommend this dealership to my friends. I will recommend this dealership to my friends. More

The wait time is more than one hour for 25K service (no oil change). There is a lot of room for service efficiency. The waiting area improves a lot than 3 months ago. The Wi-Fi is fast. oil change). There is a lot of room for service efficiency. The waiting area improves a lot than 3 months ago. The Wi-Fi is fast. More

Rating: 5/5 Stars "Syed Umar and my wife, Abigail Parrott, are absolutely thrilled with our new 2026 Toyota RAV4! A huge thank you to TJ at Group 1 Toyota Southwest Houston for going above and beyond Parrott, are absolutely thrilled with our new 2026 Toyota RAV4! A huge thank you to TJ at Group 1 Toyota Southwest Houston for going above and beyond to make this happen for us. We specifically wanted the blacked-out look, and TJ made sure we got exactly what we asked for. Throughout the whole process, he was incredibly helpful—he kept us constantly updated, called us with progress, and even sent pictures so we knew exactly what was happening. TJ is a wonderful salesman who truly cares about his customers. He did everything possible to get us what we needed. We are very, very happy. Thank you again, TJ!" More

Awesome service bit expensive but a peace of mind . .. specially Mr. Gus Charles really helping person. i really appreciated Mr. Gus Charles. .. specially Mr. Gus Charles really helping person. i really appreciated Mr. Gus Charles. More