Group 1 Toyota Southwest Houston

3 hour wait for an oil change only is crazy, looked like the DMV in there. Wouldn’t be going back if I hadn’t purchased a package but once those oil changes are up I won’t be returning. Very crowded and ver the DMV in there. Wouldn’t be going back if I hadn’t purchased a package but once those oil changes are up I won’t be returning. Very crowded and very slow. Take your business elsewhere if you’re only in for an oil change there’s no reason it should be taking that long if you have an appointment More

Brayan Lehr always go above and beyond his service assistance. I had him as my service adviser for 8 yrs and he is consistent of providing great service. They are fair with the service you need and wi assistance. I had him as my service adviser for 8 yrs and he is consistent of providing great service. They are fair with the service you need and will show you a video of what is needed to be done in your car. More

They took way too long for my oil change, the coffee machine was not working!! The staff is fabulous but the service was way too slow machine was not working!! The staff is fabulous but the service was way too slow More

Again, installed new battery without bothering to clean connections corrosion from old battery, and that seems like normal for this dealership! connections corrosion from old battery, and that seems like normal for this dealership! More

Always a great customer service experience. Adi is the absolute best! He makes going in a pleasure. Would only go to Sterling McCall!!! Adi is the absolute best! He makes going in a pleasure. Would only go to Sterling McCall!!! More

Service was quick, easy to find, and staff was friendly and professional. They even finished before car was finished. Also, service has valet, no need to go and hunt down your car after service. and professional. They even finished before car was finished. Also, service has valet, no need to go and hunt down your car after service. More

I feel comfortable talking with the service manager and trust his recommendation I I’m very happy to get my car serviced with this dealership trust his recommendation I I’m very happy to get my car serviced with this dealership More

Denzell Bates is the best salesman he is patient, honest, and will fix any issues. and will fix any issues. More

This dealer has good service. They will quickly provide the service you need. The staff are very friendly They will quickly provide the service you need. The staff are very friendly More

In my mind Toyota company was the best in the world, but now I changed my mind. Your are only looking for the benefits. I am ready sorry for you.,,, now I changed my mind. Your are only looking for the benefits. I am ready sorry for you.,,, More