Group 1 Toyota Southwest Houston

It was just to crowded and you overbooked people. . it took way too long to get an oil chat. 10 am to 4:30 pm is tooo long. . it took way too long to get an oil chat. 10 am to 4:30 pm is tooo long. More

I requested a tail light replacement but instead I got an unneeded four wheel alignment! Why?? unneeded four wheel alignment! Why?? More

The Finance Manager, Giorgis Andreakos, is wonderful, he helped me set up renewal new extended warranty plan, he is always kind, friendly and knowledge as when he was service adviser for me for years. The helped me set up renewal new extended warranty plan, he is always kind, friendly and knowledge as when he was service adviser for me for years. The service adviser Giorgis refer me to, Ernest Umana, is very tough and knowledge, he helped me to protect my interest of my warranty plan. Thank to both of you and GP1 Toyota, Wen Wang More

Service tech was extremely communicative, answered questions in timely manner, and got me out at promised time. Wonderful service experience. questions in timely manner, and got me out at promised time. Wonderful service experience. More

I would like to appreciate Southwest Houston Toyota dealership. It is a great service and also the advisor Hannah I want to appreciate her everything she’s excellent has given to me. Good service thank dealership. It is a great service and also the advisor Hannah I want to appreciate her everything she’s excellent has given to me. Good service thanks. More

They are usually very quick and are always friendly. In the waiting room, they offer free coffee, comfy chairs, and TVs. In the waiting room, they offer free coffee, comfy chairs, and TVs. More

Good service, really professional, and respectful customer service by the best advisor Ruben quintanilla I recommend. customer service by the best advisor Ruben quintanilla I recommend. More

My salesperson was Denzell. Words cannot describe how grateful I am for his kind service. Words cannot describe how grateful I am for his kind service. More

This was the first maintenance call Very slow service it took 3 hours for tire rotation took 3 hours for tire rotation More

Ernest is a nice gentlemen. Very helpful his supervisor Guillermo not so much . If I’m telling you Ernest told me this don’t insinuate I’m lying. But Kudos to Ernest sorry for c Very helpful his supervisor Guillermo not so much . If I’m telling you Ernest told me this don’t insinuate I’m lying. But Kudos to Ernest sorry for confusion you not perfect but you do always help me out and truly appreciate you for being kind about it this is my 3 or 4 time working with Ernest and he always has the intention on doing the right thing it don’t always get done but you a stand up guy and I hope they recognize you !!! More