Group 1 Toyota Southwest Houston
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,546 reviews
If you want a salesman who is professional, attentive, patient, and possesses a high level of integrity - ask for Denzel. I made my appointment four days in advance. During that time, if I had any questio patient, and possesses a high level of integrity - ask for Denzel. I made my appointment four days in advance. During that time, if I had any questions (and I had plenty), he was there to answer them all. The car buying process itself was the smoothest, most stress-free experience I’ve ever had buying a car. He listened to what I was looking for and helped me find just that. Denzel was transparent at all times - at no point did I feel I was being slammed, pressured, or made to feel uncomfortable. I was initially apprehensive going into this process because - let’s be honest - buying a car can be an intimidating process. But I honestly can’t say enough great things about him, I’ve told anyone who will listen. Stop scrolling through the reviews, pick up the phone, and make an appointment with Denzel today. You won’t regret it! More
Best experience I ever had on purchasing my first new vehicle mike was very patient and made the deal go through very smoothly. Thank you Mike Bui in sales and Abu with in finance for making my first exp vehicle mike was very patient and made the deal go through very smoothly. Thank you Mike Bui in sales and Abu with in finance for making my first experience in purchasing my first new truck. THANK YALL!! More
The service technicians at Sterling McCall were helpful and direct. I was able to drop off my vehicle for an oil change and 3 point inspection in about an hour during their busiest time of day. and direct. I was able to drop off my vehicle for an oil change and 3 point inspection in about an hour during their busiest time of day. More
Jessica was my service advisor- very professional and honest about the maintenance work that had to be performed. Even though the facility is under construction, Jessica took the time to find me after t honest about the maintenance work that had to be performed. Even though the facility is under construction, Jessica took the time to find me after the service was completed and even walked me to the relocated cashier’s desk. Thank you for your wonderful hospitality! More
I brought my car in for routine maintenance, but I left with the wheels completely unbalanced. I had to return to the dealership to have it corrected. with the wheels completely unbalanced. I had to return to the dealership to have it corrected. More
My service manager, GianCarlos is awesome. He is very attentive and provides updates throughout the day. He is very patient and always treats me with the utmost respect. He is very attentive and provides updates throughout the day. He is very patient and always treats me with the utmost respect. More
The oil change process is always very smooth. They’re always pretty busy so I expect to wait at least an hour and half. There are multiple waiting areas with plenty of seating and complimentary s They’re always pretty busy so I expect to wait at least an hour and half. There are multiple waiting areas with plenty of seating and complimentary soft drinks & coffee. More

