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Group 1 Toyota Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.2
1,465 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,465 reviews

February 07, 2026

Awesome Svc from Mr. Casas, does what he says he will do. Definitely a good guy to be dealing with when I go in for Svc. More

by jcar2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casas
Report | Print
Feb 11, 2026 -

Group 1 Toyota Southwest Houston responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

February 07, 2026

Issues / recommendations of my car Well explained, comfortable waiting room, And No body rush me More

by oscar375000
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Ayala
Report | Print
Feb 11, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 06, 2026

I really love the atmosphere at this dealership. The service group are amazing. A special shout out to Oscar Casas. More

by becker4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Casas
Report | Print
Feb 11, 2026 -

Group 1 Toyota Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2026

Muy buena atención y muchos autos para diferentes opciones, buen trato, amabilidad y muy buena ubicación More

by Yovani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BK
Report | Print
Feb 11, 2026 -

Group 1 Toyota Southwest Houston responded

Hola, gracias; ¡agradecemos sus comentarios! Si tienen alguna otra pregunta, no duden en contactarnos.

February 05, 2026

It's the best dealer there is very professional, I always deal with Rey, he's very knowledgeable and friendly keep up the good work thank you More

by abregoantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey and Tony
Report | Print
Feb 08, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2026

Very concerned about getting your vehicle ready for the highway safety and reliable kind staff More

by jackieray50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pius
Report | Print
Feb 07, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Lupe was wonderful salesperson, great people and very helpful. Quick and easy approval process. Thank you More

by randytiner2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe
Report | Print
Feb 06, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with Lupe! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2026

Fast and accurate when ask questions that you need to know. Wendy really did a great job! She’s Very helpful on getting things done. More

by Edwardespino99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy
Report | Print
Feb 06, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with Wendy! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2026

Wait three and half hours for maintenance, and I did make appointment. Without appointment maybe even longer wait More

by Drock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio
Report | Print
Feb 06, 2026 -

Group 1 Toyota Southwest Houston responded

Drock, My name is Art Whatley and I am the Service Director with Sterling McCall Toyota. I apologize for your unpleasant experience and would like to learn more about what transpired during your recent visits. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director

January 30, 2026

Derek Trail made buying a car easy! I didn’t even have to negotiate on the price. He willingly met my needs by listening and asking questions. He was quick to admit what he can and can More

by Faithful Servant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica in Finance and Derek Trail
Report | Print
Feb 01, 2026 -

Group 1 Toyota Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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