Group 1 Toyota Southwest Houston

Rey (Reynaldo) in service helped me out today. Awesome guy great service. Highly recommend. Took care of my 2021 white camry. Will be back. Awesome guy great service. Highly recommend. Took care of my 2021 white camry. Will be back. More

Too xxxxin expensive. Customer who is buying a vehicle from your dealership shouldn't be paying 233.00 for diagnostic. I would never buy a vehicle from another dealer. You Customer who is buying a vehicle from your dealership shouldn't be paying 233.00 for diagnostic. I would never buy a vehicle from another dealer. Your all crooks. More

Mr. Mo was great, friendly and tried to accommodate all concerns, successful on most concerns, will definitely keep his info. John the tech guy is very knowledgeable and helpful in setting up phone connect concerns, successful on most concerns, will definitely keep his info. John the tech guy is very knowledgeable and helpful in setting up phone connection and explaining the electronics. The manager OMAR did not want to budge on replacing the engine air filter and air cabin filter, these are basics that should be taken care of before the sale, complaining that the vehicle came from another dealer therefore he was not responsible to replace filters (I offered and willing to replace the filters personally if he/Sterling gave me the filters), Apparently he did not do his job in making sure the task was taken care of before receiving the vehicle, he finally gave me a voucher with a choice of the cabin or intake filter (chose the cabin). I will use the voucher at the time of picking up plates. Thank you Mo, thank you John More

I had wait on service rep for several minutes. He didn't introduce himself. My car didn't get wash. I didn't like the service experience, but I understand the construction. No coffee. He didn't introduce himself. My car didn't get wash. I didn't like the service experience, but I understand the construction. No coffee. More

I had an outstanding experience at Toyota Service thanks to Jean Zelaya-Umana! From the moment I arrived, was professional, courteous, and incredibly knowledgeable Thanks for all team for the great servic to Jean Zelaya-Umana! From the moment I arrived, was professional, courteous, and incredibly knowledgeable Thanks for all team for the great service 😇😇😇😇😇😇😇☺️☺️☺️❤️❤️❤️❤️❤️ More

Always a pleasure. Hannah has been my service advisor the last few times and she is kind, communicative, and very knowledgeable. Hannah has been my service advisor the last few times and she is kind, communicative, and very knowledgeable. More

Great professional service. Service Advisor Hannah Duraso has been exceptionally helpful keeping my 8 year old Rav4 running great Service Advisor Hannah Duraso has been exceptionally helpful keeping my 8 year old Rav4 running great More

Service takes forever even if you have the absolute earliest appointment. 2.5 hours for an oil change is way too long. Communication is not great either. earliest appointment. 2.5 hours for an oil change is way too long. Communication is not great either. More

Good service and excellent customer service. Very good explanation over the service . The advisor is kind and shows his commitment with me Very good explanation over the service . The advisor is kind and shows his commitment with me More

Good service fast resonable price and professional. Definitely I will come back for the next time Definitely I will come back for the next time More