Group 1 Toyota Southwest Houston

Customer service was great. The service was fast, good and efficient!! I was very impressed! The service was fast, good and efficient!! I was very impressed! More

Very good customer service 👏🏽 Mr. Garza was very polite and patient with me. As a senior citizen, technology can be intimidating. Garza was very polite and patient with me. As a senior citizen, technology can be intimidating. More

Ease of making appointment for check up. Polite greeting and sign in. Short wait to leave car. Uber ride was arranged for me, Easy pickup and paying. Polite greeting and sign in. Short wait to leave car. Uber ride was arranged for me, Easy pickup and paying. More

Very professional, they were all considerate and kind. Ensuring everything was properly accounted for and situated. Ensuring everything was properly accounted for and situated. More

Disorganize service was not that good had oil change . had an appointment. It took two hours not good! had an appointment. It took two hours not good! More

The Sterling McCall dealership has always been well-managed. The workers always look engaged and the energy in the atmosphere is usually good. Jessica is my Service Consultant and she's great. well-managed. The workers always look engaged and the energy in the atmosphere is usually good. Jessica is my Service Consultant and she's great. Not only does she have expertise but she's also empathetic. I appreciate her encouraging words regarding my lay-off. More

Very good service. I needed new battery and they didn’t have one, nor any dealer in Houston. So they had me purchase one from Walmart and they installed it for a very I needed new battery and they didn’t have one, nor any dealer in Houston. So they had me purchase one from Walmart and they installed it for a very low price. It was a special battery and needed a special installation procedure. It was a hybrid. I am very pleased with their service. More

I had my oils and break pads changed amongst other things yesterday. Hannah Duraso was (the associate who helped me) she was so great in communicating with me about the things my car needed to have done and yesterday. Hannah Duraso was (the associate who helped me) she was so great in communicating with me about the things my car needed to have done and keeping in the loop on the status of my car. I had a bad experience the last time I was there but yesterday thanks to Hanna Duraso I had a wonderful experience and plan to come back! More

Adi was very courteous and reared me with respect my car was ready when promised. was ready when promised. More

Great service and people. They answer your questions and are fast to get you out They answer your questions and are fast to get you out More