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Group 1 Toyota Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.2
1,547 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,547 reviews

May 14, 2025

Great service and people. They answer your questions and are fast to get you out More

by roxana77074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silva
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May 17, 2025 -

Group 1 Toyota Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Excellent experience buying my first brand-new Toyota car. Luis and Alejandro were very responsive to my questions, and the process was quick and transparent. More

by Oscar Neira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, Alejandro
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May 16, 2025 -

Group 1 Toyota Southwest Houston responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 13, 2025

Personal muy amables . Si estás buscando un lugar para que revisen tu carro . Este es el recomendado y mejor hablan español More

by leydiperez2882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José portillo
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May 15, 2025 -

Group 1 Toyota Southwest Houston responded

Hola, nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia en Sterling McCall Toyota. ¡Esperamos verlo pronto!

May 12, 2025

The service personnel was friendly and knowledgeable. I enjoyed tge visit today. Thank you kindly. More

by dilmacamarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
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May 15, 2025 -

Group 1 Toyota Southwest Houston responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Outstanding customer service! Quick turn around! Toyota rocks 🤘Steerling McCall Toyota Got me in and out! More

by Yenom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro and Paul
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May 14, 2025 -

Group 1 Toyota Southwest Houston responded

Hello Greg, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 09, 2025

Service advisor Jose Portillo very attentive great communication and knowledgeable. Had my truck in and out More

by angel_mart1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Portillo
Report | Print
May 10, 2025 -

Group 1 Toyota Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Purchased car less than 12 months from this dealership, was told by Moses whenever I got my car serviced there, it would be washed. Not the case. I could and should have gone to my closer dealer - Keating More

by sgreen_1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carlos
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May 10, 2025 -

Group 1 Toyota Southwest Houston responded

sgreen_1998, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director

May 08, 2025

I have been very pleased with the services provided here. The representative is always courteous and takes time to explain everything. And the work done on my car has kept it running well for many years. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson Rivera, Kathy
Report | Print
May 10, 2025 -

Group 1 Toyota Southwest Houston responded

Hi Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2025

Very good service! Can be reached via text msg for service requests. Very fast service More

by jasmin_enano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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May 09, 2025 -

Group 1 Toyota Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

After tyre balance it noise alot and wait 4 hours but result bad will go again More

by Zee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joliet
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May 07, 2025 -

Group 1 Toyota Southwest Houston responded

Hello Zee, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director

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