Group 1 Toyota West Bank
Harvey, LA
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It was thorough quick nice got my car checked out and they done good work. I appreciate you guys. Everything look good. Everything working better thank you. they done good work. I appreciate you guys. Everything look good. Everything working better thank you. More
My wait was not excessive. Referred things that needed or may need to be repaired were noted and Devin Johnson my service adviser was extremely helpful and attentive. Thank y Referred things that needed or may need to be repaired were noted and Devin Johnson my service adviser was extremely helpful and attentive. Thank you, Bohn Toyota More
Came in without an appointment due to emergency with vehicle running hot and engine light suddenly on. They took my vehicle in diagnosed the problem in less than an hour and fully repaired and ready to vehicle running hot and engine light suddenly on. They took my vehicle in diagnosed the problem in less than an hour and fully repaired and ready to be picked up in 3 hours. They were upfront with the issue was well as other problems that need to be addressed soon. Upon picking up the vehicle, I was pleasantly surprised that the cost was much less than originally quoted after they credited me with a discount that I was not expecting but so grateful for, as this was an expensive repair. Great service all around!! LOVE Toyota More
This dealership provides a very clean and comfortable environment with complimentary beverages. The service agents are also cordial and eager to provide pertinent information about your vehicle includin environment with complimentary beverages. The service agents are also cordial and eager to provide pertinent information about your vehicle including the time your vehicle will be ready. More
Friendly and professional. Service was fast and was explained thoroughly. Waiting area was clean and comfortable. Completely satisfied. Service was fast and was explained thoroughly. Waiting area was clean and comfortable. Completely satisfied. More
Everyone was professional, warm and friendly. The service was quick and the waiting room was comfortable. I was helped by Victor McNab he was nice and explained the services I was getting and the The service was quick and the waiting room was comfortable. I was helped by Victor McNab he was nice and explained the services I was getting and the services offered on the estimate. Will return. More
Scheduled regular service. The service was completed on time. Some other services were recommended but not approved by me at this time. The service was completed on time. Some other services were recommended but not approved by me at this time. More
Awesome customer service. They are good with communicating what is needed for your vehicle and what is not. I had one issue I was concerned about with the vehicle prior to bri They are good with communicating what is needed for your vehicle and what is not. I had one issue I was concerned about with the vehicle prior to bringing it in. The technicians relayed good information about the issue and eased my worries. I can also tell from the response that he did a good assessment of the vehicle and not just give a generic answer or say I needed an expensive repair. More

