Group 1 Toyota West Bank
Harvey, LA
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Daryl was great to work with he made the purchasing of our new car easy I would deffinetly buy my next vehicle from him!! Thanks again for making the process easy !! our new car easy I would deffinetly buy my next vehicle from him!! Thanks again for making the process easy !! More
I had a wonderful experience at Group 1 Toyota West Bank. The staff was friendly, professional, and helped me find the perfect car without any pressure. Highly recommended! The staff was friendly, professional, and helped me find the perfect car without any pressure. Highly recommended! More
Group 1 has great service team. Polite and professional. Excellent service. Great communication from my service advisor, Devin. Wouldn’t go anywhere else. Polite and professional. Excellent service. Great communication from my service advisor, Devin. Wouldn’t go anywhere else. More
The rating would be higher except when I made the appointment I included regular maintenance with recall repair. I was not told that my car would first have to be assessed and parts ordered under the appointment I included regular maintenance with recall repair. I was not told that my car would first have to be assessed and parts ordered under the recall. In fact, I was told the recall repairs would take 2 to 3 hours, so I should take the shuttle home. Now, I have to return for recall repairs, I went thinking everything would be resolved in one visit. Not that big of a deal, because I decided to wait. I would have been xxxxxx if I had taken the shuttle, only to receive a call, shortly after I got home,that only maintenance had been done, and I’d have to return for the recall. Communication is important. Keep the client informed. More
Tyler Bodden was my service advisor. He was able to have all of my service requests completed in a timely and efficient manner. My car was checked in and out on time and all of the pric He was able to have all of my service requests completed in a timely and efficient manner. My car was checked in and out on time and all of the prices were delivered to me before the services were done. Thanks, More
They were absolutely wonderful. We didn’t feel pressured at all and the information and numbers were laid out very clearly. Thank you so much for making this the easiest and least s We didn’t feel pressured at all and the information and numbers were laid out very clearly. Thank you so much for making this the easiest and least stressful car buying experience ever! More
