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Group 1 Toyota West Bank

Harvey, LA

4.6
776 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 776 reviews

October 02, 2026

Oil change tire rotation in and out in less than a hour and a half More

by RAY70075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Oct 04, 2026 -

Group 1 Toyota West Bank responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

October 02, 2026

Daryl was great to work with he made the purchasing of our new car easy I would deffinetly buy my next vehicle from him!! Thanks again for making the process easy !! More

by frank
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryl Jeff Tony
Oct 04, 2026 -

Group 1 Toyota West Bank responded

Hi Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! If you have any further questions, please don't hesitate to reach out!

September 26, 2026

I had a wonderful experience at Group 1 Toyota West Bank. The staff was friendly, professional, and helped me find the perfect car without any pressure. Highly recommended! More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the team
Sep 28, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! Thanks again for the recommendation, and have an amazing day!

September 23, 2026

Group 1 has great service team. Polite and professional. Excellent service. Great communication from my service advisor, Devin. Wouldn’t go anywhere else. More

by fsmith19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Sep 25, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2026

Group 1 is on the ball great communication, great service all team members are polite and respectful thank you Bohn Toyota More

by donaldjparkssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Sep 23, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you so much for your positive comments about Group 1 Toyota West Bank! If you have any further questions, please don't hesitate to reach out!

September 20, 2026

The rating would be higher except when I made the appointment I included regular maintenance with recall repair. I was not told that my car would first have to be assessed and parts ordered under the More

by trojanhorse5219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They took good care of me z
Sep 20, 2026 -

trojanhorse5219 responded

I’ve already provided my review.

Sep 25, 2026 -

Group 1 Toyota West Bank responded

Thank you for your feedback. We apologize that the recall process and parts requirements were not clearly explained when you scheduled your appointment. We understand you expected everything to be completed in one visit, and clearer communication would have helped you plan accordingly. Your comments will be shared with our team to improve appointment expectations and communication.

September 19, 2026

My go to dealership. Anytime I come here with a problem, it is always resolved. More

by gros.alexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Bodden
Sep 23, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2026

Tyler Bodden was my service advisor. He was able to have all of my service requests completed in a timely and efficient manner. My car was checked in and out on time and all of the pric More

by gcwilliams39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden.
Sep 16, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2026

They were absolutely wonderful. We didn’t feel pressured at all and the information and numbers were laid out very clearly. Thank you so much for making this the easiest and least s More

by rebeccahoffman658
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hood and Dan Edel (financing, he was very funny)
Sep 19, 2026 -

Group 1 Toyota West Bank responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2026

Great customer service. Kept me informed every step of the way. I came from the East because I’m comfortable with Group 1 More

by daltontwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Sep 14, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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