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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
769 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 769 reviews

September 14, 2026

Tyler Bodden was my service advisor. He was able to have all of my service requests completed in a timely and efficient manner. My car was checked in and out on time and all of the pric More

by gcwilliams39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden.
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September 14, 2026

They were absolutely wonderful. We didn’t feel pressured at all and the information and numbers were laid out very clearly. Thank you so much for making this the easiest and least s More

by rebeccahoffman658
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hood and Dan Edel (financing, he was very funny)
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September 12, 2026

Great customer service. Kept me informed every step of the way. I came from the East because I’m comfortable with Group 1 More

by daltontwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Sep 14, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2026

I was happy to get a deal done with the price I was looking at, Johnny Tran was honest and straightforward More

by Phuong102012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
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Sep 14, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 10, 2026

Great people do good work I will come back. Service writers were good an knew there job well More

by Littlejw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Zamora
Print
Sep 10, 2026 -

Group 1 Toyota West Bank responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2026

Fast, professional service, service advisor was friendly, professional and informative. The waiting area was clean, and pricing was transparent. More

by satotora1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 08, 2026 -

Group 1 Toyota West Bank responded

Hi, we are so happy to read such a great review about Group 1 Toyota West Bank! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2026

Always pleased when I go to this dealership. I'm always in and out very quickly, everyone is always on the same page, staff is very knowledgeable, and nice. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina is always my go to person,because she always work well with my 82 year old Mom before she pass away a year ago. I hope she never leaves.
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Sep 07, 2026 -

Group 1 Toyota West Bank responded

Hi Marie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2026

They take care of you when servicing your vehicle with documentation from videos as they service your vehicle! Good customer relations as they keep you informed! More

by mhall9430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guierrmo
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Sep 04, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Toyota West Bank

August 29, 2026

Very friendly and welcoming atmosphere. Always get problems resolved. You have a good crew all around. More

by Xiomara9800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Taylor
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Sep 04, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2026

The Service department is easy to work with, routine maintenance appointment moved prompt, timely pace. More

by bobettemansfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NIna Zamora
Print
Aug 29, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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