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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
726 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 726 reviews

June 02, 2026

Awesome customer service. They are good with communicating what is needed for your vehicle and what is not. I had one issue I was concerned about with the vehicle prior to bri More

by BTI llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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June 01, 2026

Friendly, professional, and courteous. The service rep was very accommodating and made sure to give me detailed information regarding the services provided. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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May 29, 2026

Always the best service. Joey Balestra is a great mechanic. Always does his best for the customer and for Toyota..thanks a million More

by phantombce607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Balestra
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May 31, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2026

Toyota Westbank did a wonderful job on getting me in and out in record time. It was my first time using them but I was very impressed on how smooth entering was and I will continue to used this place for m More

by Patoiletman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden
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May 30, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2026

I like the service it was quick. The people were friendly. John was really nice. More

by angeleyes41jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 28, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found our staff John to be so supportive during your experience here at Group 1 Toyota West Bank. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

The entire experience was 1st class From Paula, sales manager to Salesmen Rene and Darryl More

by stealth01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene and Darryl
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May 23, 2026 -

Group 1 Toyota West Bank responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2026

Customer service was great. Wait was not long. Very easy process definitely will return. customer service advisor was very pleasant and professional. More

by Desireeforet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 09, 2026

I was using walker and was given assistance into waiting area. Rep explained work needed and others asked if needed anything during my wait. More

by foxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Guillermo
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May 15, 2026 -

Group 1 Toyota West Bank responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2026

deff obe of the best places to get ur car worked on. . mike made sure every thing was done in time for me to get on the road.. thank you guys More

by tommyoconnor007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Twin
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May 14, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. Please don't hesitate to reach out to us if there's anything more we can do!

May 02, 2026

Outstanding service and impeccable professionalism . Best dealership around! Wouldn’t want to go anywhere else. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
May 14, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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