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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
762 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 762 reviews

July 31, 2025

Had issues with starting my car I brought my in Bohn Toyota customer services was excellent, car was finished within an will be back More

by Trinhcorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler bodden
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Aug 02, 2025 -

Group 1 Toyota West Bank responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2025

Easy website to set up service appointment. Large waiting area. Large windows to watch workers More

by Ccicncu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Aug 02, 2025 -

Group 1 Toyota West Bank responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2025

Nina was great. Very friendly and knowledgeable. A plus. Very clean and comfortable waiting area. More

by Michael Lehmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
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Aug 01, 2025 -

Group 1 Toyota West Bank responded

Hello Michael, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2025

Thanks Victor for you’re help and the answers to questions about my truck i asked. More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Jul 30, 2025 -

Group 1 Toyota West Bank responded

Hi Wally, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Toyota. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2025

Good service. ..convenient easy appointment scheduling for service I would definitely recommend this dealership...thanks... More

by klb01234000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
workers courtesy outstanding
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Jul 30, 2025 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2025

Service is excellent from quick turnaround, ride to drop off and pickup from home is available! Service personnel who helped me were very friendly and helpful. More

by cyncm3karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, sorry
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Jul 29, 2025 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2025

Great professional service! Really enjoy the comfort of the waiting room. It is always a great experience at Bohn Toyota. More

by opinionated5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Roe
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Jul 29, 2025 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 24, 2025

I had a 4:15 appointment for an oil change,they didn’t start until 5:15 I was told that they were running behind they should have told me that when I got there. I ask one of the guys why they didn’t start More

by DWeigel16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin
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Jul 24, 2025 -

DWeigel16 responded

Hopefully this won’t happen again

Jul 24, 2025 -

DWeigel16 responded

Please let me know about my visit

July 19, 2025

I like the service at Bohn Toyota! I have peace of mind whenever I have my vehicle serviced there. The service guy Devine is very polite and professional. Keep up the good work! More

by MSMARILYNCALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Jul 21, 2025 -

Group 1 Toyota West Bank responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Toyota. If you have any further questions, please don't hesitate to reach out!

July 15, 2025

Mike is good keeping you up on wants going on and what needs to be done and making the customer happy More

by Christinejackson504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Print
Jul 17, 2025 -

Group 1 Toyota West Bank responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

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