Group 1 Toyota West Bank

My service advisor name Victor his doing a great job and every time I calll him he explaine everything what the problem of our vehicles thanks victor 5 Star !!! every time I calll him he explaine everything what the problem of our vehicles thanks victor 5 Star !!! More

Service was excellent as well as customer service. Transportation was also provided while our vehicle was being serviced. Transportation was also provided while our vehicle was being serviced. More

Tyler and everyone was very friendly and helpful I would recommend them to anyone looking to purchase a vehicle . recommend them to anyone looking to purchase a vehicle . More

I stopped by with my Toyota Highlander to get an estimate of how much it would cost to reseal the transfer case from which oil leaks. The dealer refused to quote me a price and refused to repair it unless I of how much it would cost to reseal the transfer case from which oil leaks. The dealer refused to quote me a price and refused to repair it unless I would have them also fix a myriad of other issues they say will cost thousands of dollars. I was already aware of the other issues and was only interested in them giving me a price to repair the one item to which they refused. For my purposes the Bohn Toyota dealership is honestly useless. More

Sales rep told me $22,000 for trade in but contract says $20,000 they use a tablet to sign financial papers and makes it hard to see the numbers. They also tried to add warranty coverage without asking but $20,000 they use a tablet to sign financial papers and makes it hard to see the numbers. They also tried to add warranty coverage without asking but I was able to cancel. More

The staff is always polite and professional when I go there for service or sales. there for service or sales. More

Great service from Victor! And the whole team at the toyota dealership. The coffee is great also. And the whole team at the toyota dealership. The coffee is great also. More

Great leadership. They let you know what's going on through the process. Everybody is professional They let you know what's going on through the process. Everybody is professional More

Attention to every detail. Warm staff, cleanliness of service reception and waiting area. Conveniently located. Warm staff, cleanliness of service reception and waiting area. Conveniently located. More

The lady that got my car Was very rude with me. Before , all the times I was there all the agents that help me were very Nice but not this time. I am thinking néxt time that I need service to go Before , all the times I was there all the agents that help me were very Nice but not this time. I am thinking néxt time that I need service to go to another dealer. More