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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
769 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 769 reviews

August 28, 2026

Great service with everyone involved. Work was completed in a timely manner. I would highly recommend this dealer for any future work. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Aug 29, 2026 -

Group 1 Toyota West Bank responded

Hello Jimmy, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2026

The sales team is very friendly and courteous. No pressure to buy a vehicle but will give several options that may work for you. More

by pichonchester1914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms.Renee
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Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2026

Faster service. Friendly staff love the complete report of the car inspection also the availability of the shuttle to take us home More

by Marialegaux
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mcnab, Jazmin Mccormick
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Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2026

Service was on timely manner and service manager was very informative about the my car service need. More

by olgapdominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Print
Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2026

The staff was very helpful with my maintenance of my Highlander..Appreciate of my business too. More

by firelinesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
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Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you so much for your positive comments about Group 1 Toyota West Bank! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2026

I made an appointment for a service to my 2018 Toyota RAV4 and l received good service 👍 More

by silvioes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Aug 30, 2026 -

Group 1 Toyota West Bank responded

Hi Silvioes, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2026

No problem in and out very promptly,good service and very courteous nice people and nice and polite More

by mikeballay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure nice guy and the dtivet
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Aug 29, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 17, 2026

Devin was very courteous and professional. The service was quick and thorough.Thanks for your service. More

by mcharleville1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Print
Aug 19, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2026

Three hours waiting for oil change and the customer service were don’t care I asked them tow time they don’t answer More

by Mariamayyad1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Aug 18, 2026 -

Group 1 Toyota West Bank responded

Thank you for your feedback. We sincerely apologize for the extended wait time and lack of communication during your visit. At this time, we're unable to locate your information in our system based on the name provided. Please reach out to us directly so we can review your experience and arrange a complimentary oil change for your next service visit. We appreciate the opportunity to make this right. Danny Waguespack Service Manager - Group 1 Toyota West Bank dwaguespack@group1auto.com 504-341-3300

August 14, 2026

Group 1 Toyota always comes through with outstanding service and great customer service. They always do a fantastic job taking care of my vehicle. More

by Tony Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Print
Aug 14, 2026 -

Tony Baker responded

Outstanding!

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