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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
726 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 726 reviews

May 01, 2026

Won’t go anywhere else. From sales to service top notch. Mike McGowan is always there to make sure our family vehicle is in tip top shape. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McGowan
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May 14, 2026 -

Group 1 Toyota West Bank responded

Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2026

They was very helpful. Got me in and out Thank you guys i appreciate everything More

by MS.Nechelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 14, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 28, 2026

The service staff were polite and helpful. The service was complete in less than an hour. More

by grachal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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May 14, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2026

I had a great experience purchasing an SUV at Group 1 Toyota Westbank. The salesman was knowledgeable, courteous and very professional. He was understanding and answered all my questions. I would defi More

by Bob O
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Delanue
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May 15, 2026 -

Group 1 Toyota West Bank responded

Hello Bob, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 25, 2026

Service staff were helpful and respectful. We purchased a new battery and had the oil changed. The waiting area is very nice. More

by patriciajclayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Eckert
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Apr 27, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

Respectful, professional and courteous. Would recommend any Toyota customer to take advantage of this kind of service. More

by dibblejmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Apr 26, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 22, 2026

Service was performed on my car expeditiously without an appointment and inform of my status More

by NarcisseR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Phillips, Nina, 2 others and Parts
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Apr 25, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2026

The service center was very cordial and listened to my concerns. They addressed every concern that I discussed with them. More

by DARRELLMORALES1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Zamora
Report | Print
Apr 24, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2026

Excellent staff, service and honesty. .I do all my services at this location. Friendly people. More

by Rafael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
10 of 10
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Apr 19, 2026 -

Group 1 Toyota West Bank responded

Hi Rafael, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2026

Arrived for my appointment and took it to the back. About 30 minutes I was leaving More

by richoux3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Apr 20, 2026 -

Group 1 Toyota West Bank responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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