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Group 1 Toyota West Bank

Harvey, LA

4.6
762 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 762 reviews

June 07, 2025

Making an appointment were easy, service was done quickly and customer service were excellent. The associate who checked me in for my service took the time to answer all my questions and explain to me the se More

by Darmstead1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 10, 2025 -

Group 1 Toyota West Bank responded

Hi, we are glad we could help! We look forward to your next visit! Take care!

June 07, 2025

Awesome job Devin Service Advisor. I will be back again. Keep up the good work. Thank you so much. Excellent work. More

by Will5507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 10, 2025 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

It was nice had coffee and talked to a few people computers didn’t work but was relaxing More

by coldersharks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name ?
Jun 05, 2025 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Very nice and courteous. Place always nice and clean. They take good care of your car More

by joycelyn851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 05, 2025 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2025

Always friendly and efficient service at Bohn Toyota. I have used their service department since I bought my truck in 2018. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 05, 2025 -

Group 1 Toyota West Bank responded

Hello David, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2025

Have been going to them for 15 plus years. Always good service. Nice service team. More

by Phillip.Carderara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician
Jun 05, 2025 -

Group 1 Toyota West Bank responded

Hello Phillip, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Very business orientated great personalities good for business thank you I would recommend them to everyone things you don't even know to help you with More

by alblack6415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot her name right off the top but I think she's the only female worker working that area
May 30, 2025

Got a good deal with my new 2025: Tacoma and a good deal with my trade in very happy More

by micblade1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny tran
Jun 01, 2025 -

Group 1 Toyota West Bank responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

The staff at Bohn Toyota were very pleasant to work with, to include my sales person Richard, managers Eric and Patti, and Brian over in Finance. They were open to negotiating, getting me down as low as they More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Eric, Patti, Brian
May 31, 2025 -

Group 1 Toyota West Bank responded

Hi Lauren, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 27, 2025

Had an appointment for 2:30 for oil change. I waited at the dealership for my vehicle. I was not notified my vehicle was ready. I had to go ask about it. The service advisor said he just te More

by Jetryals
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Guillermo
May 29, 2025 -

Group 1 Toyota West Bank responded

We apologize for the inconvenience caused by your recent service experience. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager - Bohn Toyota 504-341-3300 mbonura@bohnzone.com

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