Group 1 Toyota West Bank

Friendly customer service. Waiting time at a minimum. Courteous service. Pleasant personnel. Service is great. Waiting time at a minimum. Courteous service. Pleasant personnel. Service is great. More

Very professional and friendly atmosphere, and so clean. Nice smiling faces upon entry to the store. Nice smiling faces upon entry to the store. More

I always have good service. I was in and out 1/2 hour a Blessing. I was in and out 1/2 hour a Blessing. More

Service was quick and the staff was very friendly; he went out of his way to help me. Great service! went out of his way to help me. Great service! More

Best Customer service! Treated me like family from the moment I walked through the doors! Treated me like family from the moment I walked through the doors! More

Very clean professional quick and amazing service. Everything was perfect and all workers were very polite and accommodating thank you. Everything was perfect and all workers were very polite and accommodating thank you. More

No one greeted me or said anything when I walked in except a garage worker. except a garage worker. More

Do not buy a vehicle here, you do not want to have to deal with the service department. The entire team is trash. They have over charged me, they have missed service notes, delayed part replacements, and deal with the service department. The entire team is trash. They have over charged me, they have missed service notes, delayed part replacements, and created excuses for themselves when held accountable. The supervisor does not want to hold the staff accountable and they collectively say they are overworked and don’t have time to pay attention to detail. Do yourself a favor and drive to Metairie or Slidell instead. More

The dealership nolonger accepts American Express as a form of payment. I think this favors and protects the side of the consumer. After my repair is completed I have decided that I will have to choose to form of payment. I think this favors and protects the side of the consumer. After my repair is completed I have decided that I will have to choose to have my repairs done elsewhere. It appears that Appears that American Express offers me better protection when it comes to repairs than the dealership. More

They need more mechanics to works on cars to we’re the waiting time is less then more waiting time is less then more More