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Group 1 Toyota West Bank

Harvey, LA

4.6
762 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 762 reviews

April 14, 2025

All resolved. I drive an older truck. Toyota service addressed all complaints I had. Great service More

by MsEva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Tyler
Apr 15, 2025 -

Group 1 Toyota West Bank responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

Bohn Toyota serviced my truck resolving issues ignored by AAA service centers. I am very satisfied. More

by MsEva
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Tyler
Apr 15, 2025 -

Group 1 Toyota West Bank responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2025

I received excellent service today. Serviceman was very courteous, professional, and went above and beyond to service my vehicle. More

by SANDY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Apr 14, 2025 -

Group 1 Toyota West Bank responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 09, 2025

Great service with a great attitude. Expedited paperwork processing with minimal waiting time. I would do business with them again. More

by Oreillyat7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Anderson
Apr 12, 2025 -

Group 1 Toyota West Bank responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 08, 2025

It took 3hrs before my car was looked at with an appointment. That is too long to wait. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Apr 11, 2025 -

Group 1 Toyota West Bank responded

Thank you for your feedback. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Phil Rehage Service Director Bohn Toyota prehage@BohnZone.com

April 04, 2025

I always get the best service! ! AI drive an hour just to go to this location. More

by ashway123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vick, Eric
Apr 07, 2025 -

Group 1 Toyota West Bank responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

April 03, 2025

In the Houston area I was struggling to find the exact truck I wanted; primarily because dealerships kept adding extra garbage on (clear car bra? No thanks!!!). None of them seemed to want to help me find More

by tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl
Apr 06, 2025 -

Group 1 Toyota West Bank responded

Hello Tim, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2025

It’s cool . Things went smoothly. Service advisor and technician were friendly and knowledgeable. Recommended More

by Hoang.mai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Tình
Apr 01, 2025 -

Group 1 Toyota West Bank responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

I was checked in very quickly and notified when complete and advised of any issues that may have been found More

by ajb4air
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 30, 2025 -

Group 1 Toyota West Bank responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 26, 2025

Got me financed but a few things Trucks on lot need to be ready to sell freaked of cigarette smoke and then was told truck had tow package it did not and lead to believe it had that option it has a 4 cyli More

by madfortaz1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl exer and Peter Edel
Mar 28, 2025 -

Group 1 Toyota West Bank responded

Hi, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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