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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
762 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 762 reviews

November 01, 2024

Very quick and nice service . They do good jabs. Less than two hours. I recommend it. More

by almotki210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Nov 02, 2024 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

It was a quick and easy process. With the upmost professionalism. And a comfortable environment. More

by bigquakerx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
55336 Victor McNab
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Nov 02, 2024 -

Group 1 Toyota West Bank responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

Visit was smooth and the service advisor Mr Victor explained my every concerns completely and service my vehicle properly. Thanks. More

by azhar_syed2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Victor
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Nov 02, 2024 -

Group 1 Toyota West Bank responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Only dealership I take my car to and the only one I trust to keep me on the road. More

by reese.camus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Nina
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Nov 01, 2024 -

Group 1 Toyota West Bank responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2024

Two hour wait time for an oil change was not expected. hopefully better next time More

by bizzydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Oct 28, 2024 -

Group 1 Toyota West Bank responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (504) 341-3300 when you have a chance. Thank you, and we look forward to hearing from you.

October 25, 2024

Employees are friendly and professional. Always have a great experience. Service was quick and on time More

by cjmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler bodden
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Oct 26, 2024 -

Group 1 Toyota West Bank responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

Many thanks to Mr. Darryl Eckert from Bohn Toyota for being gracious and patient during the whole process implied by the trading-in and buying a new car. He was extreme More

by Suzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl, Eckert
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Oct 26, 2024 -

Group 1 Toyota West Bank responded

Hi Suzy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

The service manager Phillip was extremely understanding of my issue and was nothing but respectful. If any other problems arise in the future, I would love to work with him again. More

by Kristian Ledet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip, Tyler
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Oct 26, 2024 -

Group 1 Toyota West Bank responded

Hi Kristian, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Kind people, nice waiting area with a good coffee selection and fast service. Well done. Thx. More

by matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Print
Oct 25, 2024 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2024

They were very helpful. It took no time to change the oil and filter and rotate the tires. More

by Andreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Oct 25, 2024 -

Group 1 Toyota West Bank responded

Hi Andreas, thank you for taking the time to let us know how we did. We hope you have a great day!

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