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Group 1 Toyota West Bank

Harvey, LA

4.6
726 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 726 reviews

March 22, 2026

Service was completed within the time stated at the time of scheduling. The waiting area was comfortable and updates on the car status was provided. More

by raww52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden
Mar 25, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2026

Great customer service, I'm always please with the service, let me know whenever you guys have specials on Oil Change😊 More

by Cmarzook1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Mar 25, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

I would like to thank Nina, for always listening to me, and always giving me the best deal. And I also would like to thank the mechanics, from doing a great job on my car. And just informing me what’s best More

by Tiyan Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Mar 20, 2026 -

Group 1 Toyota West Bank responded

Hi Tiyan, we're happy you found Nina to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2026

Grasias por su ayuda a todo el personal de servicio del shop y a victor y al vendedor que me vendor el carro Tylor es su nombre More

by Henryg Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tylor is the sale person y the maintenance associate is victor
Mar 18, 2026 -

Group 1 Toyota West Bank responded

¡Hola! Nos alegra mucho haber podido ayudarte. No dudes en contactarnos si necesitas algo. Que tengas un buen día.

March 10, 2026

Their service was excellent and wonderful. I was very happy to have known them and I will recommend and promote them to my friends and family. More

by loananh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Mar 13, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2026

My advisor, Victor was great to work with. He texted me and let me know the progress of my vehicle. It took no time for me to bring my truck in for a recall and got a loaner truck to head to w More

by baodao25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 10, 2026 -

Group 1 Toyota West Bank responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

March 08, 2026

Top notch/first class operation. Service department staff is very courteous, helpful, and knowledgeable and caring about my needs and overall experience. They never try to push on m More

by Mr. Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina and Michael
Mar 10, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

March 07, 2026

Very good service. My service advisor today, was very professional answering helpful. Her name starts with an I [autocorrect will not le me spell it correctly]! She ha More

by lbraud81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inizza
Mar 09, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 07, 2026

Service was quick, efficient and within my budget. Service Advisor, Victor McNab is honest. He explained what was done, presenting detailed invoice, repair estimates of work that needs to be done in t More

by youngjaneyoung50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 09, 2026 -

Group 1 Toyota West Bank responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2026

Fast courteous personal, they listened to my concerns and requests. Also took time to explain in detail the function of the cars computer systems. More

by ljrails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, and two other service personnel I did not get their names.
Mar 07, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! If you have any further questions, please don't hesitate to reach out!

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