Back

Group 1 Toyota West Bank

Harvey, LA

4.6
762 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

Directions

By Type

Showing 762 reviews

June 16, 2026

Great customer service, prices and quality of services. Informative of service and required service needed. More

by Arabelle0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G Phillips
Jun 17, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2026

This dealership provides a very clean and comfortable environment with complimentary beverages. The service agents are also cordial and eager to provide pertinent information about your vehicle includin More

by bgjmitchell
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Jun 17, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2026

Friendly and professional. Service was fast and was explained thoroughly. Waiting area was clean and comfortable. Completely satisfied. More

by ricesa58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Jun 12, 2026 -

Group 1 Toyota West Bank responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2026

Everyone was professional, warm and friendly. The service was quick and the waiting room was comfortable. I was helped by Victor McNab he was nice and explained the services I was getting and the More

by Laketraleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Jun 11, 2026 -

Group 1 Toyota West Bank responded

Hello, we're happy you found Victor to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

Very proactive in reaching out about maintenance on my car. Great amenities for waiting on service. More

by Frockcandygirlnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 11, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2026

Scheduled regular service. The service was completed on time. Some other services were recommended but not approved by me at this time. More

by leachas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Jun 07, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 02, 2026

Awesome customer service. They are good with communicating what is needed for your vehicle and what is not. I had one issue I was concerned about with the vehicle prior to bri More

by BTI llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 03, 2026 -

Group 1 Toyota West Bank responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2026

Friendly, professional, and courteous. The service rep was very accommodating and made sure to give me detailed information regarding the services provided. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Jun 03, 2026 -

Group 1 Toyota West Bank responded

Hi Dee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2026

Always the best service. Joey Balestra is a great mechanic. Always does his best for the customer and for Toyota..thanks a million More

by phantombce607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Balestra
May 31, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2026

Toyota Westbank did a wonderful job on getting me in and out in record time. It was my first time using them but I was very impressed on how smooth entering was and I will continue to used this place for m More

by Patoiletman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden
May 30, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
4
...