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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
737 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 737 reviews

November 21, 2023

Very knowledgeable staff. Very professional work gets Don very fast can’t say enough about the place. Keep up the great work. Thanks a million again. More

by isalandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Mcnabb. Tyler Bodden
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Nov 23, 2023 -

Group 1 Toyota West Bank responded

It's fantastic to hear that you had a great experience and that Don provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Great service. I am very satisfied with scheduled appointments being on time and getting me out promptly. More

by It
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 21, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

The service department rep. was very courteous and made sure I was aware of the what needed to be done. More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Nov 16, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Service advisors are very helpful and have great attitudes. Very friendly. Fast service. Tyler is great with keeping me informed while my vehicle is being worked on. More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden
Report | Print
Nov 16, 2023 -

Group 1 Toyota West Bank responded

It's fantastic to hear that you had a great experience and that Tyler provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

The overall wait time was less than expected. They did a great job on service. More

by terrylewis928tree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Michael Mcgowan
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Nov 11, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a great and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Waiting area was clean, chairs were comfortable. I went in for an oil change I had an appointment I was out within 45 minutes. Michael the Service Tech I had was great! Wish I would've been coming t More

by Nolavoodoogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 10, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Service representative worked well with me to service my vehicle in a reasonable amount of time. Very courteous during this visit. More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
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Nov 08, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

They were very professional, I was greeted when I pulled up and it didn’t take long for my service . More

by gilberte.antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 07, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Excellent service Tyler my service advisor made my experience fast quick and very easy A+ all around More

by Quoc504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden , Nguyen Tinh Huu
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Nov 02, 2023 -

Group 1 Toyota West Bank responded

It's fantastic to hear that you received excellent service from Tyler, your service advisor and that your experience was made fast, quick, and easy. A+ service all around is a testament to the quality of our service department. Your positive feedback is much appreciated, and we are glad you had a top-notch experience!

October 30, 2023

Everyone is very polite, friendly, and professional. The work was quickly done and quite thoroughly. More

by carolyn.albins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Temple
Report | Print
Nov 01, 2023 -

Group 1 Toyota West Bank responded

That's wonderful to hear! Polite, friendly, and professional service can make a significant difference in any experience, and it's great that the work was completed quickly and thoroughly. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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