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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
737 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 737 reviews

October 12, 2023

Victor service guy is always friendly and helpful Dealership is always clean. All associates are friendly and smiling. More

by Deniseorgeron65
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Oct 13, 2023 -

Group 1 Toyota West Bank responded

It's wonderful to hear that Victor, your service representative, is always friendly and helpful, and that Bohn Toyota is consistently clean and welcoming. A positive atmosphere with friendly associates can make your dealership experience all the more enjoyable. Thanks for sharing your positive thoughts!

October 11, 2023

They are awesome do a great job. Very helpful and courteous. Take good care of car. More

by Lollarearline
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Oct 13, 2023 -

Group 1 Toyota West Bank responded

Thank you for your kind words! We're delighted to hear that you think we're awesome and that you had a great experience with our team. Taking good care of your car and providing helpful, courteous service is our goal. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your trust in us!

October 08, 2023

The wait area is very nice, clean, quiet, bright and nice. We like the chairs. More

by YukonHan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
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Oct 10, 2023 -

Group 1 Toyota West Bank responded

You just made us smile to see those Four Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

October 07, 2023

Very welcoming and professional. .excellent service. Was greeted immediately, really did not wait one minute. Mike McGowan was my service advisor and kept in touch from the moment I More

by mosbythankful2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McGowan
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Oct 10, 2023 -

Group 1 Toyota West Bank responded

It's fantastic to hear that you had an excellent experience and that Mike provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Every time I come to this location they always give me good customer service I never have a problem keep up the good work More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victory
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Oct 10, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Service is always great service reps are professional when dealing with you about ur vehicle More

by shawn1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Oct 10, 2023 -

Group 1 Toyota West Bank responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

October 02, 2023

Fast service. Upfront with all repair cost. Courteous staff. Financing available for repairs if needed More

by kegleylisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 10, 2023 -

Group 1 Toyota West Bank responded

Thank you for the Five-Star review and for choosing Bohn Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 26, 2023

The dealership understands their customers don’t have unlimited funds to have their cat service. More

by gloriadpreston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan ?
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Sep 28, 2023 -

Group 1 Toyota West Bank responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 26, 2023

Service department is very knowledgeable & friendly, especially Jennifer, I like to service my vehicles there. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Sep 28, 2023 -

Group 1 Toyota West Bank responded

We are excited that Jennifer provided you with a friendly and knowledgeable service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 22, 2023

This was my first time there and it was great experience, thank you for Excellence service, I'll definitely be back.... More

by montejoe12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
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Sep 26, 2023 -

Group 1 Toyota West Bank responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

Sep 26, 2023 -

montejoe12 responded

Great service

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