Group 1 Toyota West Bank

Brought my Tundra for a camera software recall/update. Was able to take care of it very quickly after receiving the recall notification. Fix was easy and quick, and I was also made aware of some minor w Was able to take care of it very quickly after receiving the recall notification. Fix was easy and quick, and I was also made aware of some minor work needed by my next visit. Staff, as always, very cordial, knowledgeable, and took the time to explain the process. Love the Service Department staff and employees; seems like a fun working atmosphere; which is totally opposite than the Sales Department, which is not transparent, don’t explain the costs involved or hidden charges/fees, and failed to explain what I was signing along the way on a recent visit/acquisition. It was a terrible feeling!!!! The Sales Department should learn from the Service Department at this my dealership I’ve been involved in the purchase of 4 vehicles and helped with another vehicle purchase from this Dealership, and was hoping to be treated with respect and transparency as a loyal supporter at my recent sale visit More

Service was fast, service agents were friendly, knowledgeable, and efficient. Repair to the vehicle was completed correctly for a fair price. knowledgeable, and efficient. Repair to the vehicle was completed correctly for a fair price. More

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Very honest and trustworthy . It took a little while but was worth it. I will definitely go back. It took a little while but was worth it. I will definitely go back. More

My salesperson was very helpful during the purchasing of my truck. Also, he was knowledgeable about the truck. my truck. Also, he was knowledgeable about the truck. More

There was zero wait time for a response to my need for support. The staff was knowledgeable and professional. I was advised that the service may take a couple of hours. It was reasonable and I was provide support. The staff was knowledgeable and professional. I was advised that the service may take a couple of hours. It was reasonable and I was provided a comfortable waiting atmosphere. The service completed quicker than I planned. It was a good experience More

Service was completed within the time stated at the time of scheduling. The waiting area was comfortable and updates on the car status was provided. of scheduling. The waiting area was comfortable and updates on the car status was provided. More

Great customer service, I'm always please with the service, let me know whenever you guys have specials on Oil Change😊 service, let me know whenever you guys have specials on Oil Change😊 More

I would like to thank Nina, for always listening to me, and always giving me the best deal. And I also would like to thank the mechanics, from doing a great job on my car. And just informing me what’s best and always giving me the best deal. And I also would like to thank the mechanics, from doing a great job on my car. And just informing me what’s best for my vehicle. This is the best dealership ever any very quick on time. More

Grasias por su ayuda a todo el personal de servicio del shop y a victor y al vendedor que me vendor el carro Tylor es su nombre shop y a victor y al vendedor que me vendor el carro Tylor es su nombre More