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Group 1 Volkswagen of Panama City.

Panama City, FL

Overview
Reviews
Vehicles
4.8
272 Reviews
Call Dealership (866) 578-4270
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3605 East 15th Street

Panama City, FL

32404

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Showing 272 reviews

August 16, 2026

The people and the process was so simple and Merline made it so easy for me .. More

by BeeAnge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merline
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August 12, 2026

Great service, great staff takes time to talk with you as to what is being done to your car fast and attentive to customers More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 15, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello Chris, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2026

This dealership has always helped me service my Audi Q5. This visit they helped me correct an issue that Firestone created. More

by Krsundstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 05, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2026

The service member who helped me today was very kind. Explain everything in detail made some recommendations off of findings, but ultimately they’re a great job. I’m sure my car was taken care of and eve More

by Daniel.g.abel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Older Gentleman in service dept.
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Aug 05, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2026

Brandon was very helpful. Kept me informed about what was going on with my car Roryce the driver that transported me to the dealership to retrieve my car was polite and very More

by mocuties2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Roryce
Report | Print
Jul 30, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 23, 2026

Great buying experience, sales people were friendly and very helpful. Definitely would buy there again. More

by Ppacmichigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyrone, Chad, Shane
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Jul 26, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Volkswagen of Panama City. Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2026

Mark provided outstanding customer service during our recent visit to Volkswagen. He was professional, knowledgeable, and kept us informed throughout the entire service process. Thanks for making everyth More

by eduardo.j.astudillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jul 15, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2026

Panama City VW has always been FIRST RATE for service, SERVICE advisors & anyone working there. Mark Skaggs & REESE are OUTSTANDING REPRESENTATIVES of this dealership. I’m on my 5th Jetta from this deal More

by carolmccartney17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mark Skaggs, Reese
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Jul 08, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2026

VW of Panama City was very friendly and accommodating while I had to wait for a part to be ordered. More

by cindylmcbrayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Royce
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Jul 08, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Jul 08, 2026 -

cindylmcbrayer responded

Great dealership to work with. Customer Service 10/10

June 28, 2026

I was very pleased with the professional team they have. They were fair on pricing and very welcoming to me. The whole experience was great. I would highly recommend buying from this dealership. More

by caroline5626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Duger
Report | Print
Jun 29, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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