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Group 1 Volkswagen of Panama City.

Panama City, FL

Overview
Reviews
Vehicles
4.8
257 Reviews
Call Dealership (866) 578-4270
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3605 East 15th Street

Panama City, FL

32404

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Showing 257 reviews

June 10, 2026

Brandon and Royce were amazing! ! When my original appointment wasn’t put in, Brandon got me On the books for the very next day, then day of, Royce helped me out immensely while I w More

by Alanawilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Royce
Report | Print
June 10, 2026

Very helpful service staff! Good communication, reasonable wait. Easy to schedule repairs or services. Thanks. More

by Car
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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June 03, 2026

Very nice. People. They took me home pick me up when my car was ready . Great service More

by Ridionar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driver
Report | Print
Jun 05, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2026

I highly recommend Volkswagon of Panama City. Emily and Richard were great to work with and made the buying process easy. The facilities are spotless and modern. More

by ann c
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily and Richard
Report | Print
Jun 03, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Volkswagen of Panama City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2026

Fast, efficient, and transparent! Great to work with. Matt was very kind and answered any question I had. More

by haileymrushing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 02, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we're happy you found our staff Matt to be so supportive during your experience here at Group 1 Volkswagen of Panama City. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2026

I will never take my VW back to this dealership for service. Dropped it off on a Tuesday and did not get it back till the next Tuesday. Really disappointed with the estimates for service “needed” I hav More

by Christine.ingram3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
May 28, 2026 -

Group 1 Volkswagen of Panama City. responded

Thank you for your feedback. We’re sorry to hear about your experience and the concerns you’ve shared. At this time, we’re unable to locate your information in our system based on the name provided, which makes it difficult for us to review what occurred. We would appreciate the opportunity to learn more about your visit and address your concerns. Please reach out to us directly with additional information so we can look into this further. Derick Rosa Service Director Group 1 Volkswagen of Panama City Drosa@Group1auto.com (850)257-2818

May 16, 2026

Staff was knowledgeable and communicated about issues and time-frames well. Brandon was especially helpful in answering questions and keeping me up to date on repairs. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Matt
Report | Print
May 22, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Volkswagen of Panama City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2026

Richard was so down to earth. Friendly. And was not a pushy salesman. I will recommend him to everyone. More

by Michelleharrell51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Duggar
Report | Print
May 22, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2026

Always so friendly and helpful when I take my VWs in for service Great area to work while wait with refreshments More

by hjcatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
May 14, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 13, 2026

Great customer service. I was in and out within minutes. Mark Skaggs was very professional and courteous. More

by Jynxtiguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
May 14, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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