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Group 1 Volkswagen of Panama City.

Panama City, FL

Overview
Reviews
Vehicles
4.8
240 Reviews
Call Dealership (866) 578-4270
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3605 East 15th Street

Panama City, FL

32404

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Showing 240 reviews

April 02, 2026

Excellent service for my routine oil changes/recall work with Mark assisting. Personable and professional. Always feels like he listens to my needs. TJ (Tyrone) was my salesperson this week; when I didn' More

by Carla R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Royce, Tyrone and the sales manager (apologies can't recall the name). Green eyes, lol.
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Apr 03, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello Carla, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Volkswagen of Panama City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

Brandon was very knowledgeable and took care of my car. I would recommend talking to him for any service needs. More

by Danielmorak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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March 28, 2026

Tyrone was the best salesman I've ever had. Great service all around. I love my new tiguan. More

by joshn0527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone, Chad
Report | Print
Mar 30, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2026

The staff was amazing received a luxury experience from the moment I arrived until the moment I left!! I will back to trade in my car and have it serviced!! More

by Mrsjaibaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy in the blue shirt with curly hair at the service area
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Mar 25, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2026

Matt was great, service was quick. My car was there diagnosed and repaired all in 5 hours. More

by Deea28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 24, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Volkswagen of Panama City. Please don't hesitate to reach out to us if there's anything more we can do!

February 25, 2026

Literally from the time I walked in the door to the time I left everything and everyone were exceptional ! More

by keyy.chantee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, Chad
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Mar 02, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 20, 2026

I received great customer service from Mark as I always do. He's always honest and knowledgeable. More

by wina0878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark skagg
Report | Print
Feb 21, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, we're happy to hear you had such a positive experience with Mark! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2026

I would say the people are very very nice, but my oil change took over 2 hours, when they said it would only be 90 mins maximum More

by Coral.ehret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce Townson
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Feb 14, 2026 -

Group 1 Volkswagen of Panama City. responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 03, 2026

Very friendly and helpful sales team. Helped us get the right used car for our needs. Getting all the paperwork squared away went relatively quickly and no glitches getting this car to re More

by JimW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Feb 06, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2026

Excellent customer service as always. The staff is very helpful, professional and courteous. Great dealership! More

by sashimkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Report | Print
Jan 24, 2026 -

Group 1 Volkswagen of Panama City. responded

Hi, we are so happy to read such a great review about Group 1 Volkswagen of Panama City! If you have any further questions, please don't hesitate to reach out!

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