
Grubbs Acura
Grapevine, TX
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Bruno the sales associate at Acura Grubbs was extremely helpful throughout the purchasing process! He educated me about the different trims levels, helped me to break down all the numbers, and answered all helpful throughout the purchasing process! He educated me about the different trims levels, helped me to break down all the numbers, and answered all my questions that I had. I will continue to be a loyal customer of Grubbs Acura, always providing excellent customer service with the best pricing! Thanks Grubbs and especially Bruno! More
Jose Valverde was fantastic—friendly, knowledgeable, and never pushy. They helped me find the perfect car and made the whole process easy and stress-free. Highly recommend! never pushy. They helped me find the perfect car and made the whole process easy and stress-free. Highly recommend! More
These guys so get me and my love of quality service (with a smile). Grubbs, and my service advisor, Ezequiel Castro, provide unmatched service in the care of our two family Acuras. Their success is built a smile). Grubbs, and my service advisor, Ezequiel Castro, provide unmatched service in the care of our two family Acuras. Their success is built on an unwavering commitment to listening and meeting customer needs in a relationship built on trust. Two thumbs up! More
DON'T GO TO GRUBBS ACURA, GRAPEVINE! !! I recently visited Grubbs Acura and dealt with Maseeh Khan and Will Adams III. I agreed to terms on a 2013 RDX. It had a scratch on the back w !! I recently visited Grubbs Acura and dealt with Maseeh Khan and Will Adams III. I agreed to terms on a 2013 RDX. It had a scratch on the back which they agreed to fix. Everyday they asked for an extension on fixing it, saying they were working on it and asking for more time. After a week Maseeh Khan told me they never worked on it and refused to give me straight answer on what is going on. His boss Will Adams was rude and also had no answers. I have now emailed the GM and climbing up the chain of command to get my 7500 deposit back. Next up is legal action. DON'T BUY A CAR FROM THID PLACE!! RUN!!! More
They've been sued multiple times for deceptive trade violations as well as RICO violations. They are now being sued by the state of Oklahoma. Use extreme caution when dealing with these guys. violations as well as RICO violations. They are now being sued by the state of Oklahoma. Use extreme caution when dealing with these guys. More
I am utterly disappointed with my Acura ZDX lease with Grubbs , no transparency in explaining all the fees ,taxes incurred and insurance options. Grubbs , no transparency in explaining all the fees ,taxes incurred and insurance options. More