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Grubbs Acura of Tulsa
Tulsa, OK
131 Reviews
At the very core, Grubbs Acura of Tulsa is a relationship-driven company. This means that our focus is solely on doing right by our people, our family - our customers and the community. Our priority is you - 100% of the time.
From our dependable and intuitive sales team that knows how to pair you with the perfect vehicle to our proactive after-sales service; Grubbs Acura of Tulsa is your one-stop-shop for stress-free and easy car buying.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 131 reviews
Verified Customer
October 30, 2025
The drop off of the vehicle was great, but the pick up was horrendous. It was very unorganized and it seemed to be that there's a lot of people upset waiting to pick up their vehicles. was horrendous. It was very unorganized and it seemed to be that there's a lot of people upset waiting to pick up their vehicles. More
by Jrpro190
Employees Worked With
Nat
October 30, 2025
Not being honest or responsible. Last week, after the service, the staff were extremely careless — they left my car windows and sunroof open on a rainy day. As a result, my entire ca Last week, after the service, the staff were extremely careless — they left my car windows and sunroof open on a rainy day. As a result, my entire car got wet inside. When I told them about the situation, their explanation was completely unacceptable and irresponsible. They claimed that it was my fault, saying that my key somehow opened the windows by itself. That’s totally unreasonable and insulting. It’s clear they don’t care about their customers. Whenever they make a mistake, they try to cover it up or blame the customer instead of admitting what they did wrong and apologizing. That shows what kind of attitude they have toward customer service. Anyone thinking about going to this dealership should think twice. More
by Minghan Luo
October 30, 2025
Very disorganized and no knowledge of what was being done to my car. I actually asked what was done after the service was finally completed and followed up with text and voicemail with NO REPLY!Extremely poo to my car. I actually asked what was done after the service was finally completed and followed up with text and voicemail with NO REPLY!Extremely poor communication with me. Poor leadership in the facility. Very frustrating and hope I never have to return to GRUBB Acura for anything! This is my third Acura and I will not buy another because of poor dealership. More
by vahtul
Employees Worked With
Nathaniel Harlin
October 29, 2025
Excellent service both in the sales room and at the service area. I have never been disappointed. service area. I have never been disappointed. More
by jdebernardis69
Employees Worked With
Other Employees :
Huston, Giovanni
October 29, 2025
Horrible service. I really liked them until they screwed me over with not sending me my title. I bought this car in June and I’m driving on an expired tag I really liked them until they screwed me over with not sending me my title. I bought this car in June and I’m driving on an expired tag More
by Vgordeyev
Employees Worked With
October 24, 2025
Your shop advisor try to take off $50 off from your acura coupon but can't take off than he try to looking shop manerger but he not answe the phone only text back to your shop advisor take off 50%from acura coupon but can't take off than he try to looking shop manerger but he not answe the phone only text back to your shop advisor take off 50%from $50 dollars i want take to him but he look like very busy never come take to me. I don't know why your acura head quarter send out the coupon for what??😁😁 More
by kvtang
Employees Worked With
Raymond Martinez
October 22, 2025
Basic service was done fine, I'm still waiting on a call back about scheduling warranty work. I've called to follow up twice but have not received any communication from your dept about the parts being orde back about scheduling warranty work. I've called to follow up twice but have not received any communication from your dept about the parts being ordered. More
by cstraub4
Employees Worked With
Raymond
October 20, 2025
Did a good and fast job with all the paper all the paperwork and was very friendly. paperwork and was very friendly. More
by okieman70
October 18, 2025
We purchased two cars on the same day. They took almost two months to finance one of the cars but didn’t tell us that it wasn’t funded. Because of that, my credit took a huge hit with the They took almost two months to finance one of the cars but didn’t tell us that it wasn’t funded. Because of that, my credit took a huge hit with the car that I traded in there. I specifically told them to only run my credit one time, but I later found out that they ran my credit at least 5 times which also hit my credit. On the second car that I purchased, they told me that they would fix the vent in the car and they never did. I also notified them about the cup holder being broken and they initially lied to me about it until I pushed back harder. I also added the taxes into my loan and I still haven’t received the check to pay for my tags and this is two months later. I know a few other people who have had major issues with this dealership. I tell everyone who asks me to run away from this dealership. Our sales lady was great but the business/finance side has been a nightmare that I’m still paying for. Do not use this company! More
by Brittani
Employees Worked With
Other Employees :
Rayana
