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Grubbs Acura of Tulsa
Tulsa, OK
144 Reviews
At the very core, Grubbs Acura of Tulsa is a relationship-driven company. This means that our focus is solely on doing right by our people, our family - our customers and the community. Our priority is you - 100% of the time.
From our dependable and intuitive sales team that knows how to pair you with the perfect vehicle to our proactive after-sales service; Grubbs Acura of Tulsa is your one-stop-shop for stress-free and easy car buying.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 144 reviews
November 11, 2025
My RDX was a certified vehicle and I was supposed to get two keys with my purchase. I was promised the second key would be found and sent but all I’m getting is placed on hold for 30 minutes and never a cal two keys with my purchase. I was promised the second key would be found and sent but all I’m getting is placed on hold for 30 minutes and never a call back. I don’t understand how Acura would allow a 2022 RDX A-Spec Adv out the door with only one key. I can’t recommend this dealer. No returned phone calls and being placed on hold for 30 minutes isn’t the kind of service I’m used to from Acura. More
by brobinett62
Verified CustomerEmployees Worked With
Other Employees :
Damiano - he’s new but hasn’t a clue how to follow up
November 10, 2025
Had my car for over a year. Did not fix the issues entirely. Kept damaging the vehicles paint during maintenance. Completely unable to contact the service department for any sor Did not fix the issues entirely. Kept damaging the vehicles paint during maintenance. Completely unable to contact the service department for any sort of update. By far the worst experience I've ever had with vehicle service. Vehicle still has issues that need to be fixed that were a part of why I brought it in. So, work was never full completed after over a year of maintenance, with no updates, constantly new damage. And I received essentially nothing in return. I have given up trying to work with the service department. Never will I ever bring this vehicle back to "make things right" because it WILL get damaged again and I cannot continue without having my car for another year. I use the car for Uber and was unable to work because I cannot use a loaner for work. By far the most terrible experience I've ever had. More
by Jeremy Monday
Employees Worked With
November 01, 2025
Staff needs more training, and they need to hire someone to answer service phone calls. No one has followed through with my extended warranty service request. to answer service phone calls. No one has followed through with my extended warranty service request. More
by mendez_18_maria
Employees Worked With
October 30, 2025
Very disorganized and no knowledge of what was being done to my car. I actually asked what was done after the service was finally completed and followed up with text and voicemail with NO REPLY!Extremely poo to my car. I actually asked what was done after the service was finally completed and followed up with text and voicemail with NO REPLY!Extremely poor communication with me. Poor leadership in the facility. Very frustrating and hope I never have to return to GRUBB Acura for anything! This is my third Acura and I will not buy another because of poor dealership. More
by vahtul
Employees Worked With
Nathaniel Harlin
October 30, 2025
The drop off of the vehicle was great, but the pick up was horrendous. It was very unorganized and it seemed to be that there's a lot of people upset waiting to pick up their vehicles. was horrendous. It was very unorganized and it seemed to be that there's a lot of people upset waiting to pick up their vehicles. More
by Jrpro190
Employees Worked With
Nat
October 30, 2025
Not being honest or responsible. Last week, after the service, the staff were extremely careless — they left my car windows and sunroof open on a rainy day. As a result, my entire ca Last week, after the service, the staff were extremely careless — they left my car windows and sunroof open on a rainy day. As a result, my entire car got wet inside. When I told them about the situation, their explanation was completely unacceptable and irresponsible. They claimed that it was my fault, saying that my key somehow opened the windows by itself. That’s totally unreasonable and insulting. It’s clear they don’t care about their customers. Whenever they make a mistake, they try to cover it up or blame the customer instead of admitting what they did wrong and apologizing. That shows what kind of attitude they have toward customer service. Anyone thinking about going to this dealership should think twice. More
by Minghan Luo
October 29, 2025
Horrible service. I really liked them until they screwed me over with not sending me my title. I bought this car in June and I’m driving on an expired tag I really liked them until they screwed me over with not sending me my title. I bought this car in June and I’m driving on an expired tag More
by Vgordeyev
Employees Worked With
